: Was re-rolling some skin shards and this happened
droov (EUW)
: a reason for an unreasonable ban
One thing players have to realize is that **Riot Support is not there to help you.** the support system exists to protect the company from allegations it gets from its players. There may be some tickets where they do help you out slightly if you get an actual Riot employee, but **a lot of the people answering tickets Don't actually work For Riot.** they are a third party company that is hired by Riot to help regulate the flow of the ticket system. It's the exact same thing on the boards with the Moderators. The mod team on the boards don't work for Riot, they aren't Rioters, they are a third party company hired by Riot to regulate the forums. If you think about it, the ticket system response time is pretty good. I can submit a ticket about most issues and get a response back in a day, which is pretty good considering the millions and millions of people playing this game, you would think they'd have a backlog of tickets. Well, they don't and its because **the team handling them isn't there to help you. their job is to get your ticket closed as soon as possible**, and they do that by any means necessary. They will lie to you. They will give you the vaguest response. They will redirect you again and again. Anything they can do to make you give up on the issue as quickly as possible so they can close your ticket. Third party companies like this usually have a review from the company that hires them, they are expected to have tickets resolved and closed by a certain amount of time and meet a certain quota and if they don't meet those quotas then they get dropped, that's why to them, getting your ticket closed whether you are happy with the response or not doesn't matter to them. **It's also why you will see the same cut and paste response from them over and over.** because they don't actually care to look into your situation. They read the ticket title, take a guess what its about, copy and paste the appropriate response from a little note pad they on their desktop, and close the ticket hoping you'll give up on the situation. This is probably something a lot of people don't want to hear but its the sad truth, it works almost like a call center, if you've ever worked in one then you'd know what I'm talking about, I really wish this company would do better with its support team and its game but life goes on ya know?
Rioter Comments
Saelon (NA)
: Weird bug with Prestige Bloodmoon Aatrox Chroma in shop says I need to pay 10x normal amount
Rioter Comments
Dynikus (NA)
: Played Sylas on pbe. Riot, are you feeling okay?
the big problem is the heal on his W it gives him so much unnessccery lane sustain if anything needs to go from his kit its that.
: Simple and Clean. What is Balance? Tell me.
It's the way that you're making me feeeeeel toniiiight It's hard to let go~
GFREEMEN (NA)
: Win 5 games in a row getting to 90 LP then Riot gives me nothing but AFK/Int trolls now at 0 GG
Leagues ranked system is actually a laughing joke among other online games. Go visit the forums of any other moba or even just general game with a good ranking system and you'll see Leagues is often made fun of.
Rioter Comments
: > [{quoted}](name=Packun Flower,realm=NA,application-id=ZGEFLEUQ,discussion-id=2JKNUqT2,comment-id=001f,timestamp=2019-01-05T07:42:19.129+0000) > > > Sad but that is what I believe now. Perhaps it was merely a difference in Riot Support experience as I've shown a screenshot of a direct report being treated with a much different response.
> [{quoted}](name=ı Sona ı,realm=NA,application-id=ZGEFLEUQ,discussion-id=2JKNUqT2,comment-id=001f0000,timestamp=2019-01-05T08:49:00.163+0000) > > Perhaps it was merely a difference in Riot Support experience as I've shown a screenshot of a direct report being treated with a much different response. Could be, I'm not trying to say they do bad jobs with it, justs saying my experience was handled very poorly and I wish i could have gotten them justice you did.
: Do not be afraid to report through tickets. Riot Support cares and hears you. Proof.
Okay so I blurred out the names of both the people I was reporting ad Riot employee who handled the ticket but here is some context. I was in an ARAM game and got bugsplatted at the loading screen, i quickly restarted LOL and made it back into the match before first blood was given or even a turret was damaged. However, for a Yi, Malz and Pantheon who all three were premade, this was not fast enough and i was promptly told by all three all game that I should kill myself and my family should be viciously murdered. All game thay described very horrible things that they wanted done to me and my loved ones, and though i could have muted them I wanted to gather evidence as screenshots for the support ticket so I let them continue. When they told me to kill myself and what not they were very smart with how they did it, often jumbling their words to hide it from the auto detect system. An Example: "Hey garen, read the caps of this word only. asdfKasdfYasdfS" or another example from Malz: "Hey Garen pleasedousafavorandkillyourselfandyourfamilykthx." and it just went on all game. Now I'm not an easy person to tilt and to my credit i didn;t say anything back to them all game but i was pretty shooken up because of just how abusive this premade was, i knew the auto detect system was not going to get them so i took screenies and reported it via ticket. The ticket handler, though nice, didn't seem to take my ticket seriously and told me to just leave it be and wait for the in-game system to get them. https://i.imgur.com/AGxPrck.png[/img] https://i.imgur.com/st5BrOC.png[/img] After i made this ticket I checked every day the names of the people I reported to see if they were still playing and to no ones surprise, yes they were, every day in their match history thay had a new game played, so these players were never punished for what they did. I learned a harsh and powerful lesson that day, told me directly by Riot. "As long as you can trick the Instant FeedBack System you can be as toxic as you want" Sad but that is what I believe now.
: > [{quoted}](name=Packun Flower,realm=NA,application-id=ZGEFLEUQ,discussion-id=2JKNUqT2,comment-id=001e,timestamp=2019-01-05T05:32:10.708+0000) > > I dunno, the last time i wrote in about a player telling me to kill myself the support specialist told me to just suck it up and deal with it. Maybe you should report them :( Doesn't sound cool. Did they really word it exactly like that or....
> [{quoted}](name=ı Sona ı,realm=NA,application-id=ZGEFLEUQ,discussion-id=2JKNUqT2,comment-id=001e0000,timestamp=2019-01-05T07:09:04.766+0000) > > Maybe you should report them :( Doesn't sound cool. Did they really word it exactly like that or.... Pretty much but they told me in a more "Professional" way, i think i cans till find that ticket actually. Lemme see if i can take a screenie.
: Do not be afraid to report through tickets. Riot Support cares and hears you. Proof.
I dunno, the last time i wrote in about a player telling me to kill myself the support specialist told me to just suck it up and deal with it.
Rioter Comments
Aldria (NA)
: Zed + State of Game
Troll thread. Lets move along here peeps. Nothing to Meme here.
DeltaDan (EUW)
: Can Annie have a Visual and voice update to fit her new lore?
They already said no because they are a small indie company and can't afford it. And I'm not even memeing, i asked why this didn't happen when her Visual and lore update happened and that was legit the answer I got from a rioter.
: Did you get this resolved, or do you still need a hand?
> [{quoted}](name=The Djinn,realm=NA,application-id=6heBIhQc,discussion-id=nY0BM0et,comment-id=0001,timestamp=2018-12-29T06:36:30.278+0000) > > Did you get this resolved, or do you still need a hand? I did not. But I think I'm just going to let it go at this point. I was just irked that my post got removed for what I believe to be is a stupid reason and was really just looking for a way to vent, However, I wasn't punished either way so I'm just going to drop it and move on. I appreciate you following up with me, however. Thank you very much.
: > [{quoted}](name=KFCeytron,realm=NA,application-id=3ErqAdtq,discussion-id=Xl90oXZ2,comment-id=0001,timestamp=2018-12-29T06:20:50.580+0000) > > The 5000g price tag and the part about increasing crit damage by "a fair and balanced amount" are good indications that this is a joke. It's not actually a joke. It's just an incomplete item at this point. There's a list of experiments they want to try here https://www.surrenderat20.net/2018/12/red-post-collection-dev-rocking-rift.html Tbh I wouldn't mind the build path or 5000g pricetag on an IE. It would definitely slow down adc snowballs just to get the item to completion, and get rid of the double crit mod. They're also talking in this post about getting rid of Stormrazor's first hit Crit mod, and replacing it with a flat damage every 10 hits energize mod, so Stormrazor + IE would no longer have the same utility. They're also talking about a Phantom Dancer that doesn't reduce all damage or have a double movement speed mod, but instead has a Hexdrinker base...... Basically..... if legit..... they're trying to disrupt Yasuo's build...... and make PD + IE more difficult for him to pull off.
> [{quoted}](name=Illabethe,realm=NA,application-id=3ErqAdtq,discussion-id=Xl90oXZ2,comment-id=00010000,timestamp=2018-12-29T07:23:43.663+0000) > > It's not actually a joke. It's just an incomplete item at this point. There's a list of experiments they want to try here > https://www.surrenderat20.net/2018/12/red-post-collection-dev-rocking-rift.html > > Tbh I wouldn't mind the build path or 5000g pricetag on an IE. It would definitely slow down adc snowballs just to get the item to completion, and get rid of the double crit mod. > > They're also talking in this post about getting rid of Stormrazor's first hit Crit mod, and replacing it with a flat damage every 10 hits energize mod, so Stormrazor + IE would no longer have the same utility. > > They're also talking about a Phantom Dancer that doesn't reduce all damage or have a double movement speed mod, but instead has a Hexdrinker base...... > > Basically..... if legit..... they're trying to disrupt Yasuo's build...... and make PD + IE more difficult for him to pull off. I get what you're saying. And I just want to add that if ONE single champion {{champion:157}} is the reason an entire champion class AND their items need an overhaul. Maybe they should be looking at that champion instead. It's really stupid how they are letting Yasuo's terrible design cause so much damage for other classes.
: Five. Thousand. Gold. Chew on that for a second. **FIVE. THOUSAND. GOLD.** {{item:3089}} is often considered "too expensive to build" these days, and it costs 3600 gold. We're talking about 1400 MORE gold to get this new I.E. The amount this delays your powerspike is freaking insane. Also? **This is a gigantic nerf to Yasuo.** Yasuo scales hardest with attack speed, primarily because it reduces the cooldown of his Q and empowers his entire gameplay pattern, rather than just a raw damage increase. I.E. does not give any attack speed, meaning that it's going to directly harm the way Yasuo fights. Sure he'll hit harder, but if it takes him a solid 10 seconds before he can even try to tornado, you can kill him before he's dangerous. Also, hitting twice as hard is going to deal less damage than just hitting you three times as quickly with more autos and more Q's. This nerf is even MORE direct than that. Yasuo will get all of his crit from this item, **which directly lowers the effectiveness of core attack speed choices. ** Items like {{item:3046}} become massively inefficient due to the crit overcap. This forces him into suboptimal attack speed items ({{item:3153}} {{item:3124}} {{item:3078}} ) to get his most important stat, OR to waste a ton of crit strike on his traditional build. To make matters even worse for him, he now loses out on the extremely powerful {{item:3046}} DR passive, which was insanely important to his dueling pattern. Honestly, with the new IE, Yasuo is going to be up shit creek without a paddle. He's already in a pretty poor spot, and this looks like the change that could straight up dumpster him.
> [{quoted}](name=MorganFreemanBot,realm=NA,application-id=3ErqAdtq,discussion-id=Xl90oXZ2,comment-id=0003,timestamp=2018-12-29T07:17:32.524+0000) > > Five. Thousand. Gold. > > Chew on that for a second. > > **FIVE. THOUSAND. GOLD.** Yeah, and then ADC mains will bitch about it. **and they WILL bitch about it**, and then they'll drop it down to 3400-3600 gold. And dont tell me they won't because they absolutely fucking will given the teams track record so far. And then we'll have this absolutely monstrous crit AD item that adds a tidal wave of more damage to ADC's because god knows they if aren't mandatory in every possible lane at this point then their weak as fuck according to ADC players.
: Why won't riot nerf Yasuo?
They nerfed Taliyah because Riot only likes certain champs being picked in the LCS and she's not one of them.
Hotarµ (NA)
: You can try the [Boards Discord ](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or here on Discuss the Boards. Although if your situation is more personal, I'd suggest going privately through the Discord.
> [{quoted}](name=Hotarµ,realm=NA,application-id=6heBIhQc,discussion-id=nY0BM0et,comment-id=0000,timestamp=2018-12-29T04:57:49.006+0000) > > You can try the [Boards Discord ](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or here on Discuss the Boards. Although if your situation is more personal, I'd suggest going privately through the Discord. Alright, I'll try the discord first. Thank you for your time.
Rioter Comments
Rioter Comments
: How do you play Zoe
Zoe's in a pretty bad state. Most mages are in this damage heavy meta. People get frustrated fighting her but honestly shes at a point where Zoe can't really do anything unless she gets way, way WAY ahead. hr burst has been nerfed multiple times and she only has 2 spells that guarantee damage, her W requires a gimmick for her to pick up Summoner Spells and its not always active. shes gotten some buffs to try and make her viable but most people will tell you compared to assassins that just kill anything in their lane in one rotation, picking a mage, especially Zoe is just never the right option.
: Got my Zoe XL figure today!
I got this figure as well and its actually very nice. I like the authentication card it comes with. I put it in my wallet so I can go around and show it to my friends telling them I'm an "Authentic" Zoe player haha.
: How will gp, yas and trynd fair with new item changes? Heres my analysis
Uh if new IE is going to give 50% crit rate then Yasuo will have 100% crit rate with just one item. People are saying Yasuo getting over crit is bad but can you just fucking imagine being in a game where a Yasuo has 100% crit rate AND this build? {{item:3031}} {{item:3095}} {{item:3071}} {{item:3036}} {{item:3142}} or {{item:3147}} {{item:3006}} all he's going to have to do is fish for knock up and no matter who he hit, mage, adc, tank, their going to be fucking obliterated in one shot. People say new IE will be bad on Yasuo because he can't manage crit on it properly. People say it will be too good because it gives him 100% crit as the first item You know what the real solution here is then? **FUCKING REMOVE YASUO'S DOUBLE CRIT PASSIVE ALREADY.**
: Don't make the new IE give 50% crit chance without at least a Yasuo gameplay update
Yas should have lost his double crit passive a long time ago, if they didn't remove it then they aren't going to remove it now,
: Board Update: Volunteer Team & Community Roles
i saw someone with a yellow name before. What was that all about?
Glîtchy (NA)
: Downvoted solely because Zoe, fuck that lil shit
> [{quoted}](name=Glîtchy,realm=NA,application-id=A8FQeEA8,discussion-id=AzLYfGGw,comment-id=0001,timestamp=2018-12-23T02:55:36.298+0000) > > Downvoted solely because Zoe, fuck that lil shit Leave this board and never come back.
: #The thread is literally about her grievances with the boards. #Why do you have such a problem with people complaining about the harassment against women in this game?
Did you even try to re-read what you just typed? It sounds ridiculous. This whole tgread is a SJW troll fest. And really it should be locked.
: They didn't broadcast their gender for attention.
but they did. the first half of her topic is her talking about why rioters don't communicate with the boards, and then just out of the blue shes like. "Oh yeah, by the way I'm a girl and I get treated like shit on the boards, fuck you guys." How is that not broadcasting for attention? So derailed her own topic for no reason at all, she went from speaking about why rioters come here to her gender being an issue on the boards? {{sticker:zombie-brand-mindblown}} I have no problem nor do i care about her gender but when you derail your own topic by bringing up your gender then I'm going to have an issue.
: I love the fact that her valid statement (it's been posted on 5 threads that I've seen this week), becomes null to you because of her Gender.
He's right though. she made a topic and then derailed it herself by bringing up her gender? wtf?
Dukues (NA)
: Riot Balance & Design teams have cured my addiction
I understand the point of this thread and as i was reading it to prepare some witty comment the only thing i could come up with is. _"Holy shit, he's right"_ I used to play league a lot more but now that the balance team is destroying the game from the inside out i only play like 3 matches a day compared to how many i used to play before which was a good 30 or so. And now after realizing that I'm sad that I can't enjoy this game like I used to anymore... I'm saad now bois.. I'm sad now..
: Bethesda has fallen, and now Blizzard also has fallen
Triple A gaming market is actually crashing though. Stocks have plummeted for triple a companies and as an effort to save what they can they are abandoning a lot of games and either shifting to the mobile market or out of the market altogether. The loot box crack down is where it all startes, it exposed Triple A game companies to their player bases for what they truly were, companies that wilm do anything, even go as far as to break the law in order to get as much money as they can. Loot boxes got so out of control that governments around the world are now stepping in to regulate them. A lot of triple A games aren't anywhere close to being Triple A matetial these days and gamers are starting to see that. Developers are putting out less and less content and charging more and more for aggressive monetization. Blizzard is in such a bad state that they had to cancel their esports introduction for heroes of the storm and pull out. Leaving many new pro players and teams high and dry. They also pulled developers away from the game entirly. And to all that i say. **FUCK THEM** Triple A companies have been treating their players like total garbage for a long time. From aggressive gambling tactics to secretly making games harder and grindey-r to get players to pay more. The triple A market deserves to burn snd crash the way it is now and i hope its obliteration sends a powerful message to the other companies watching it. We are the gamers. We are the true customers, we are your market. You exist because of us and we can destroy you with little effort. Treat us like shit and you will know failure, treat us kindly and you will know success. That is the message i hope this whole ordeal brings.
: Where is my Nintendo option?
You know what else all those companies have in common? Loot boxes.
: Are u seroiusly making Neeko's LAUNCH skin legacy?
And tge best part? The green chroma 4 it is locked behind that shitfest content creator program.
Chiken138 (EUW)
: If this vayne Buff goes trough....
I just saw the patch notes but they dont mention Vayne at all so maybe the buffs were pulled at the last minute.
Myrmiron (EUW)
: My favourite move is feeling like a complete tard because everyone I know who likes to play chess as well whoops my ass within 5 turns. At least I'm better than them in league.
> [{quoted}](name=Myrmiron,realm=EUW,application-id=yrc23zHg,discussion-id=XLrW4Aia,comment-id=0003,timestamp=2018-12-17T10:31:50.490+0000) > > At least I'm better than them in league. We need to sit down and have a talk... i have some bad news.... {{sticker:slayer-jinx-wink}}
: Do NOT play ranked.
You realize LoL's ranked system is such a joke that other MOBA's activly make fun of it right? Dont WAIT to plsy ranked. Just dont play ranked ever.
: God I hate those bounty system, 0/0/0 Kayle has a 1000gold bounty.
: Remove 'none' as a ban option.
Players who use the "none" ban are total asshats. If you don't want to use your ban offer it to your team, ask for a suggestion, dont just throw it away especially in a meta where bans are so valuable. don't just throw away a ban because you think you are "to good for that"
D357R0Y3R (EUW)
: Why are people no longer permabanning Zoe
Because I'm cute and people want me around. ❤
: Zoe is the definition of unfun design
Yeah because reworking her would make her weaker and less frusterating. {{champion:266}} {{champion:6}} {{champion:83}} {{champion:84}} {{champion:84}} {{champion:84}} {{champion:84}} {{champion:84}} {{champion:84}}
Meddler (NA)
: We'll likely do a balance pass on ARAM sometime in the first half of 2019, assuming things with the Nexus Blitz balance pass continue to go well. Plan would be a similar approach of harder to feel things (e.g. some base stats) so that champs don't feel like they play differently but are brought down in power a bit. No specific details available yet though, that work hasn't started. Holiday wise it's going to be Christmas with my GF's family, some time with friends and hopefully a lot of video games :). Might get out of LA briefly, no specific plans for that yet though.
Your xmas gift to me can be to fix {{champion:45}} so he does not get 300 stscks by 10 mins. Please im begging you.
Wuks (NA)
: We want your ideas to improve the Boards!
: I was happy that zoe as champion was dead in meta, but ofcoruse you got to give her that dark havest
Cloud273 (NA)
: > [{quoted}](name=Zoe the Trap,realm=NA,application-id=yrc23zHg,discussion-id=Ee7HV57J,comment-id=000300010000,timestamp=2018-12-14T20:58:36.245+0000) > > Yup, online keeps track of your SD's (Self Destructs) and if you rack up to many you get banned from playing online. I can see why Nintendo would be so strict about this. What if it's a team battle? Not really fair if you're actually trying and your teammate just kills themself right away.
> [{quoted}](name=Cloud273,realm=NA,application-id=yrc23zHg,discussion-id=Ee7HV57J,comment-id=0003000100000000,timestamp=2018-12-14T21:08:15.353+0000) > > I can see why Nintendo would be so strict about this. What if it's a team battle? Not really fair if you're actually trying and your teammate just kills themself right away. Yes, but how is being forced into a team battle with items on a stage like big blue when you asked for a 1v1 no items on final destination any fair as well? You are right but at the same time, it's Nintendo fault that situation exists int he first place.
: > [{quoted}](name=Zoe the Trap,realm=NA,application-id=yrc23zHg,discussion-id=Ee7HV57J,comment-id=0003,timestamp=2018-12-14T01:22:48.581+0000) > > * Lag is still an issue, its not as bad in 1v1 but in FFA's the servers lag horribly and you have to stay and endure it or risk being banned from online for "Rage quitting" Wait. Are you saying you can get banned for quitting the game in a ffa? Does that also apply to instantly killing yourself off every time you get into a ffa? I refuse to play that clusterfuck garbage.
> [{quoted}](name=The Oasis,realm=NA,application-id=yrc23zHg,discussion-id=Ee7HV57J,comment-id=00030001,timestamp=2018-12-14T19:45:01.295+0000) > > Wait. Are you saying you can get banned for quitting the game in a ffa? Does that also apply to instantly killing yourself off every time you get into a ffa? I refuse to play that clusterfuck garbage. Yup, online keeps track of your SD's (Self Destructs) and if you rack up to many you get banned from playing online.
Neamean (NA)
: Not if they make Grannie. Like a much much older Annie. She is now a master of pyromancy.
Cloud273 (NA)
: Also, I absolutely HATE that certain challenges can only be completed if you play online. Online should be optional. You shouldn't be forced to do it just to unlock stuff. Even if I used all my hammers I still wouldn't be able to complete all of them.
> [{quoted}](name=Cloud273,realm=NA,application-id=yrc23zHg,discussion-id=Ee7HV57J,comment-id=0004,timestamp=2018-12-14T01:35:34.435+0000) > > Also, I absolutely HATE that certain challenges can only be completed if you play online. Online should be optional. You shouldn't be forced to do it just to unlock stuff. Even if I used all my hammers I still wouldn't be able to complete all of them. Smashes 1st real update went live about 40 mins ago. It fixed absolutely nothing. Surprise! https://www-aaaba-lp1-hac.cdn.nintendo.net/en-US/8aefb3ff/index.html
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Packun Flower

Level 120 (NA)
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