: "we're unable to log you in because you may be offline"
I had this issue this morning. For me, I just waited with the launcher open for about 2 minutes and it went away
Broporo (NA)
: On the loading screen, the game is trying to load all the assets and make connections to the game server. Alt+tabbing at that time runs the risk of interrupting that process and causing some pretty weird things like bugsplats or disconnections. Firstly, I'd try to stay away from alt+tabbing on the loading screen. Since you keep getting that installation error, I'd really suggest using our [**Hextech Repair Tool**](https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool) to run a reinstall and clean uninstall at the same time. That'll make sure that there aren't any damaged or corrupted files left over that are hurting the current install.
Related question - has the bug been patched that caused games to crash on the loading screen if the client was in full screen? It was the first thing that came to mind when I read this post
Tennouji (EUW)
: ERROR 004 DURING PATCHING :( SERVERAL ATTEMPTS
Tennouji, Since you followed the Permissions article, I assume it still persists if you right click the league shortcut and select "Run as Administrator". You are certain that you do not have any protection other than Windows Defender and Windows Firewall? If so, I might recommend scanning your PC to see if any malware is present on the system and interfering. I'd suggest running JRT by Malwarebytes and then running a full Malwarebytes scan afterwards - Then reboot and try patching again.
: I swear to go i get this unspecified error again im going to quit this game
Rioter Comments
JBT Jack (EUW)
: Wut.....?
Submit a support ticket https://support.riotgames.com/hc/en-us/requests/new
: Won't let me install league, help!
Can you outline what you've done, exactly, so far? Let me know if I am missing anything: - You downloaded the League installer - You installed League using the installer - You opened league, and tried to log in, but the "Sign In" Button is grayed out How long have you kept the launcher open before trying to log in? At what point do you get the error 'You can't open the application "League of Legends" because it may be damaged or incomplete.'? Have you tried pressing the "Launch Legacy Client" button to see if that launches? Example: http://prntscr.com/e2igsq
Declined (EUNE)
: Mouse freeze
Hello, Have you been able to document exact dates/times that this has happened? If it is a diver/software issue, then there is a change that a warning or error event could be generated in Windows Event Logs. Also, does this happen if you perform the same actions outside of the game? Rather, has it ever happened while not in league? Do you have an old mouse to try some custom games and see if the issue persists?
: Stuck at 60fps
Turn of V Sync
: Camera locked bug
Have you attempted clicking and dragging on the minimap? I get this often and dragging along the minimap fixes
resiiser (NA)
: Disconnecting from league servers? (internet still fine)
I'm on the US East Coast with Verizon and I am having the same issue
: I think my account might be getting hacked in the near future
Did you: a) Try to log-in to the site with your LoL credentials? b) Tell the summoner your password/login-name? If not, you have nothing to worry about _**unless**_ the site made you download a virus, which I would recommend scanning your PC. To be safe I recommend changing your password, but you should be safe if you just visited the link and closed it.
: Ranked promos done, but still the same rank
They're having server-wide issues with games, both starting them and maintaining them. If you are really worried about it I'd say submit a ticket, otherwise wait for them to solve their issues and see if it's fixed.
: > [{quoted}](name=MT Skjar,realm=NA,application-id=WEuoGbmp,discussion-id=IcIy1OaR,comment-id=000200000000000000000000,timestamp=2015-05-05T19:46:12.448+0000) > > Yeh seems like that. Maybe 1.8? Well my math my very well be wrong but... Base attack speed on Kali is 0.658. Level 18 she gets 56.1% free from scaling. Runaans adds 70% and BotRK adds 40% and 3 attack speed quints add 13.5% So it would be 0.658 * (1+(1.796)) = 1.84 attacks per second rounded up With Berserker Greaves added in your attacks per second would be: 0.658 * (1 + (2.046)) = 2.00 attacks per second rounded down So it's a really fine line. Why not just build Berserker Grieves and take AD Quints? Or drop a single attack speed Quint for AD even? That would put you below 2 without having to change the build at all. Obviously there's a sacrifice either way. Berserker Grieves give a really nice early spike in power when you have Bloodthirster because of their attack speed, you'd miss that if you went swiftness or merc treads. The attack speed quints have more value in the mid-late game than the AD quints, though it couldn't really hurt too much in lane phase. Hard for me to say. I'll leave it to smarter people.
I'm nowhere near as theory-crafty as others, but from personal experience I feel the early AS from the quints allows you more freedom early game to grab some damage, either from an early vamp or a second Doran's. Can't say if it's "right," but it _feels_ better for me.
: Hmm, I have a ward score of 1539 :D Take that, other supports. {{item:2043}}
No, you take it. [1623](http://wardscore.loltools.net/?name=pumamasta&region=na)
Rioter Comments
tydisus (NA)
: thanks i generally have positive kda every game. been working on my mechanics. just wanted a lil insight so i dont get frustrated playing with players that just seem like they dont care if the win or lose.
NP. Your performance in a match doesn't affect your MMR. It's purely who you are matched against, with, and whether you win or lose
tydisus (NA)
: question about mmr... I hope this goes here
OP.GG will calculate based on your past matches, so if you just lost a game while on purple side and check your MMR afterwards, it will show you a higher MMR than if you were on blue side. After the next game, in which you will most likely be blue team, if you win and check your MMR it will calculate it based on that PREVIOUS match, where you were matched at a lower MMR, and will display that lower MMR. Either way, you shouldn't try to check it after every game because OP.GG is just an ESTIMATE. Just work on improving it instead of trying to figure out what it is.
zbobrulz (NA)
: Client, Item sets
Item sets are stored locally (on your computer) so Riot has no way to "reset" them. You'll have to re-make them and then you can back up your properties file, which contains the item set data. > \Riot Games\League of Legends\RADS\projects\ > lol_air_client\releases\0.0.1.122\deploy\preferences\.properties
Rioter Comments
: Can't log in since Patch 4.20
Have you added league to the exception lists of your AV and firewall since patch 4.20? Also, have you tried running it with administrator privileges?
: RIOT SERIOUSLY!
Did you submit a ticket?
: Riot Please Help
Submit a ticket.
Kuwa550 (NA)
: Desktop, laptop, 3 smartphones, 1 kindle. I don't know for how long but I haven't patched that desktop in say, 2 months.
Just a bit more info: 1) What model Router are you using? 2) What security software is on the PC? 3) Who is your ISP? 4) How old is said Router?
: > Try some basic troubleshooting for me: Try checking all of your security application settings (Anti-Virus and Firewall) and make sure league is fully allowed (it may <read: most likely> change after every patch). Also try running League of Legends with Admin Privileges (right click > Run as Administrator). Reply with updates Hello Security applications are not present on this PC (Yes that is a terrible way to live. W/e...this computer's sole purpose is to play games no other pertinent info is on here :P) i don't have a firewall on either. I run into the same issue when I run this game as the administrator. It eventually worked for me yesterday but this was after constant restarts and shut downs and numerous attempts. There needs to be a permanent fix for this.
I know it's silly, but check for some malware. Try running Malwarebytes Chameleon (https://www.malwarebytes.org/chameleon/ ) and Malwarebytes Anti-Rootkit (https://www.malwarebytes.org/antirootkit/ ). Also, try cleaning the registry. Don't use any "optimization" options as they normally do nothing at best and damage at worst, but clean up any errors it finds (ccleaner, wise, or auslogics work). Are there any other issues that you've found with the PC or have you only noticed issues with League? I'll respond in a bit if I think of anything else
: Guide to building your first gaming PC.
Nice Tutorial. I appreciate that you included information on AMD and how it's better for streaming purposes. Most people might not need to, but with the eight-core AMD CPU (I have an FX-8350) it's quite useful to set affinity for a few things. When I have my streaming software and games running through separate cores , I usually find a ~10% increase in performance in both the stream and the game (usually league). It ensures that you aren't wasting any of the wonderful power that AMD provides.
: Unable to get to login screen
Try some basic troubleshooting for me: Try checking all of your security application settings (Anti-Virus and Firewall) and make sure league is fully allowed (it may <read: most likely> change after every patch). Also try running League of Legends with Admin Privileges (right click > Run as Administrator). Reply with updates
: LoL won't lanch
Have you troubleshooted at all? Check your firewall and AV exceptions to make sure League is fully allowed. Open internet options > Advanced Tab > Scroll to the bottom > UN-check SSL 2.0 and SSL 3.0 > CHECK all TLS options. Finally, Run league of legends with Admin privileges. If you have further trouble just reply
EnmaDaiO (NA)
: Whenever i press launch the client doesn't open?
Have you tried to run the Client with elevated privileges? Launch it as Admin and try again. Any recent changes to the PC? Have you check your AV and Firewall exceptions?
Alphara (NA)
: Please Riot Give Me 1 RP
Actually, Get Cuddles is wrong. If you haven't done it before, draw Riot a picture of your favorite LoL character and Submit it in a ticket. Your skill level doesn't matter: just the fact that you put in the effort. Try it. Just draw something and submit a ticket for the 1 RP. :)
Kuwa550 (NA)
: Help. When I try to patch on my desktop my internet shuts off for all devices.
How many devices are connected to the Network and for how long has this been happening?
: Can't log in! (Patch 4.20)
Open Internet Explorer and open the Settings menu Navigate to Internet Options Select the Advanced tab in Internet Options Scroll to the bottom of the list and UN-CHECK Use SSL 2.0 AND Use SSL 3.0 Make sure that all TLS options are CHECKED Try to log in to League, if that fails - also try to open league as administrator (Right Click > Run as Administrator)
in rain (NA)
: i am having this problem and i reported . then they mailed me this>> Many players were able to work around this error by enabling TLS 1.0 and disabling SSL 2.0 and SSL 3.0. Because our client relies on Internet Explorer for information, we will need you to tweak some settings in Internet Explorer. Please perform the following steps: 1. Open Internet Explorer 2. Select 'Internet Options' 3. Navigate to the 'Advanced tab' 4. Scroll down in the window to the security section 5. Uncheck the boxes to disable SSL 2.0 and SSL 3.0 5. Check the boxes to enable TLS 1.0 6. Hit Apply 7. Restart League of Legends but didnt work. what should i do?{{champion:103}}
Check to make sure the changes stuck in IE, and also run it as administrator. (right click > Run as Administrator)
: Don't do that. SSL is a security layer for determining if a website is secure. On chrome, if you go on google, it's the green lock next to the url. Without the SSL, you couldn't tell if a website was secure or not.
You obviously haven't heard of POODLE. SSL is being replaced with TLS, which is more secure and not susceptible to the POODLE exploit. TLS is backwards compatible with SSL because it includes a fallback when websites do not use TLS. As long as you turn on TLS as you deactivate SSL, all you end up doing is making your computer more secure. EDIT: Source from openssl.org: https://www.openssl.org/~bodo/ssl-poodle.pdf
Rioter Comments
: I'm getting the same problem on only ONE of my two identical rigs in my house. First it started as that machine couldn't log in to chat, and then the login issue started happening. After it finally gets to log in, it fails to connect to chat most of the time. Could it be a cache/temporary file issue?? I'm going to do some poking around and Diagnosing to see if I can help everyone out and figure this out. Riot support can't focus on every problem right? Maybe some of us able-bodied (and abundant if you don't believe it) IT's here in the LoL community can help out. :D <3
PLEASE TEST THIS :) Open Internet Explorer and open the Settings menu Navigate to Internet Options http://i.imgur.com/mZJDkOC.png Select the Advanced tab in Internet Options Scroll to the bottom of the list and UN-CHECK Use SSL 2.0 AND Use SSL 3.0 Make sure that all TLS options are CHECKED http://i.imgur.com/K949aPw.png Try to log in to League It worked on my PC that was having an issue where all of these other suggestions failed. Please let me know if it works for you.
: I figured it out. Right click on the shortcut and do run as administrator. It worked for me. Upvote if this works for you
This isn't helping for a lot of people, but I'm glad that it helped for you. :D
: Continuous "Logging on" issue (upvote and post here)
I'm getting the same problem on only ONE of my two identical rigs in my house. First it started as that machine couldn't log in to chat, and then the login issue started happening. After it finally gets to log in, it fails to connect to chat most of the time. Could it be a cache/temporary file issue?? I'm going to do some poking around and Diagnosing to see if I can help everyone out and figure this out. Riot support can't focus on every problem right? Maybe some of us able-bodied (and abundant if you don't believe it) IT's here in the LoL community can help out. :D <3
Rioter Comments
Vilodic (NA)
: Partial in-game sounds
It could be related to the new Surround Sound. I know that it doesn't like my Dolby 7.1 from my headset.
Hydrofie (NA)
: game crash makes it so i cant have the option to reconnect
McGaw (NA)
: Opening League.
They are doing maintenance, so there are some misc. disruptions. Keep trying.
: Purchased 3 Day IP Boost
Riot usually does not count the time that Loss Prevented is activated as time subtracted from boosts
: Please help!!! What can I do with it???
http://status.leagueoflegends.com/?en_US#na
: Oh nevermind they fixed the most recent game to a loss prevented so thanks for that...
http://status.leagueoflegends.com/?en_US#na
Cleril (NA)
: > Please try to understand that this isn't their fault. There is no real defense against a DDoS, and they can't do anything to stop people from arranging them. :/ I don't see a single other MOBA out there experiencing these problems.
: Whole team just dropped
My team is stuck in champ select. Sounds like all of the right symptoms of another DDoS
: Can we just have one weekend where this game is playable?
Please try to understand that this isn't their fault. There is no real defense against a DDoS, and they can't do anything to stop people from arranging them. :/
Rioter Comments
: Server
It couldn't be in any way the attackers' fault. Nah, lets just keep raging and blaming the victim. Solid.
Show more

PumaMasta

Level 65 (NA)
Lifetime Upvotes
Create a Discussion