: Hey guys, after some further troubleshooting with another player I believe we've fixed the issue, give it another shot.
Darn that problem ruined my christmas. I wonder if i could get some RP for that ;).
: Darn, as another quick check can you try loading https://auth.riotgames.com/.well-known/openid-configuration in your web browser. It should just look like a bunch of configuration text if it loads correctly.
: > [{quoted}](name=W1Kung,realm=NA,application-id=osqw6G4M,discussion-id=FWtFX4Wl,comment-id=00000000,timestamp=2017-12-26T03:48:56.605+0000) > > i use avg > using windows 10 > Spectrum we MAY be on to something here, is there a way you can temporarily disable AVG for a bit and try again? Please let me know the outcome of this.
I disabled avg and tried to log on but it doesnt work
: Hello, I help maintain the authentication service that error message is talking about, we've gotten a few reports of this happening to various people. We are having a rough time finding anything wrong on our end that would cause this issue (it's only happening to a small number of players) - would you be able to tell me what antivirus programs you have installed on your computer? Could I also get what windows version you're using, as well as which ISP you use for internet?
i use avg using windows 10 Spectrum
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