cluvie (NA)
: This happened when your account was compromised --- although you've gone through recovery, the suspension for the action came much later. I've since removed the ban on the account. Keep in mind that this is an exception -- please be sure to practice good account security! We have an article here with some pretty goods tips: https://support.riotgames.com/hc/en-us/articles/201751664
> [{quoted}](name=cluvie,realm=NA,application-id=ZGEFLEUQ,discussion-id=b0aAKJsg,comment-id=000a,timestamp=2016-06-22T21:32:41.542+0000) > > This happened when your account was compromised --- although you&#x27;ve gone through recovery, the suspension for the action came much later. I&#x27;ve since removed the ban on the account. Keep in mind that this is an exception -- please be sure to practice good account security! We have an article here with some pretty goods tips: https://support.riotgames.com/hc/en-us/articles/201751664 OMG. I have my account back. Thank you SO MUCH! <3 <3 <3.
: Being banned
Same thing happened to me, Only program I ever used was championify. Hopefully I can get this resolved with customer support. My account is over 3 years old, has 20 rune pages and over 100 champions. FeelsBadMan
Cosmere (NA)
: Banned for Using Third Party Software
Same thing happened to me. Hoping something gets resolved here as I have used nothing but championify that interacts with the league client.
: Riot wrongly permabanning everyone on OCE.
Same thing happened to me. I am now waiting to be transferred to an account behavior specialist. Hoping this gets resolved. The only 3rd party app I have used is championify.
AssauIto (NA)
: Unfortunately, Riot does not lift permanent suspensions. Maybe you'll be able to have fun on a newer account.
> [{quoted}](name=AssauIto,realm=NA,application-id=ZGEFLEUQ,discussion-id=b0aAKJsg,comment-id=0006,timestamp=2016-06-22T00:11:41.058+0000) > > Unfortunately, Riot does not lift permanent suspensions. Maybe you&#x27;ll be able to have fun on a newer account. The thing is my account has 20 rune pages, and over 100 champions. It's not something I can just simply replace. Also, since recovering my account in April I have spent $55 in RP. I don't intend to just let that money dissapear because someone else used my account irresponsibly. Hopefully I can get someone in the ticket to take an acual look at what is going on here.
: I knew chat macros were fine as I read the things that didn't violate things. Also just to give more I guess proof I didn't do anything? I've never shared and never have shared an account on League of Legends, the computer I'm using got a new HDD and only has league and steam and some other things like backup files and music and some useful AHK (**Auto Hot Key**) scripts like the one posted above. I have sent a ticket and got that scripted message that the support employee's are supposed to use when certain issues are given, questioned. I've never even touched or even searched for a 3rd party program for League.
> [{quoted}](name=LincolnCampbell,realm=NA,application-id=ZGEFLEUQ,discussion-id=wQtOItru,comment-id=00000000,timestamp=2016-06-21T23:36:50.587+0000) > > I knew chat macros were fine as I read the things that didn&#x27;t violate things. Also just to give more I guess proof I didn&#x27;t do anything? I&#x27;ve never shared and never have shared an account on League of Legends, the computer I&#x27;m using got a new HDD and only has league and steam and some other things like backup files and music and some useful AHK (**Auto Hot Key**) scripts like the one posted above. I have sent a ticket and got that scripted message that the support employee&#x27;s are supposed to use when certain issues are given, questioned. I&#x27;ve never even touched or even searched for a 3rd party program for League. FeelsBadMan. If you get anywhere plz update this thread. I'm in the same boat and doing everything I can to get an actual human to review my case, but no luck so far. Hopefully it works out for you too.
: 3rd Party/Scripting/Hacking Perma Ban.
Same thing happened to me. I have never used any scripts/hacks/ unfair advantages at all. Only championify. I have submitted tickets, which have not helped me at all. My account is over 3 years old, has 20 rune pages, and over 100 champions. My only guess is that during the time my account was compromised another person used something illegal. I have no control over this and it feels quite unfair. My thread: http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/pEm4Pq5T-3rd-party-software-ban
: Improper Ban?
Is there any channel outside of the customer support tickets in which I can contact someone to review my case?
: 3rd Party Software Ban?
Same thing happened to me last night. Unable to get anything out of riot customer service other then a canned response. My account is over 3 years old, has 20 rune pages and over 100 champions. Extremely frustrated right now. http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/b0aAKJsg-improper-ban
: > [{quoted}](name=ShinkoMinori,realm=NA,application-id=ZGEFLEUQ,discussion-id=b0aAKJsg,comment-id=0002,timestamp=2016-06-21T19:15:37.148+0000) > > This has been happening for months now, its sad but its how Riot is handling the situation, I hope you all get solutions but sadly for the record of Riot Support it looks very grim for you guys. It might be grim but I'm not going down without a fight.
My account is over 3 years old, has over 100 champions and 20 rune pages. It's not something I can just replace. Very frustrated there is no live support to talk to in a situation like this.
: Improper Ban?
I got a response at least, but it was of no help. "Hello Summoner, Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: NA: http://na.leagueoflegends.com/legal/termsofuse Keep in mind that account sharing of any kind is also against the Terms of Use. You are responsible for all activity on your account, so be sure to keep your account information to yourself. We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. MebuChan Player Support Specialist Riot Games" I need an actual person to review my case not a canned response. I have NEVER used anything against TOS to my knowledge. My account was compromised at one point due to NO FAULT OF MY OWN. If something was used during this period I should not be held responsible. This account has over 100 champions and 20 rune pages. It is over 3 years old. I need an actual review of the case or contact with someone that can explain to me what EXACTLY is going on. I have spent real money on this account since reacquiring it and will be issuing a charge back on any money spent if I can not get a response what EXACTLY is getting this account banned.
: This has been happening for months now, its sad but its how Riot is handling the situation, I hope you all get solutions but sadly for the record of Riot Support it looks very grim for you guys.
Yes, this account is over 3 years old.
  Rioter Comments
: Help me understand why I have been banned? (3rd party programs)
My account has been recently banned too. I have never used any program that interacts with league other then Championify.

RIPOldYeller

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