EyesOfTheFox
(NA)
yep, issue is now hotfixed (hotfix went out shortly after you experienced the bug><)
Let me know if something similar happens again and I'll look into it.
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Frappuccino
(NA)
was there a taliyah or karthus jungle in your game?
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ironthrone6026
(NA)
It is probably related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and commenting there if problems continue.
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BadNights
(NA)
This is likely related to the content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through it and posting there if the problem continues.
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Alab
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
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Renko99
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
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MidnightAuras
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
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LiquidWinter
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
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UpUpUpUpUpUp
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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Uberleetinvader
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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MïcroÏnstînct
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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HonoredKS
(NA)
Likely an issue related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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thehubcapbandit
(NA)
Likely an issue related to content discuss in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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Dynamoak7
(NA)
Likely a problem related to content discussed in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you continue to have problems.
|
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ImagelessJt
(NA)
Likely related to content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you still have issues.
|
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Dynamoak7
(NA)
Likely related to content discussed in [this ](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you still have issues.
|
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GinYoki
(NA)
Likely related to content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that and posting there if you still have issues.
|
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Sgtletterslide
(NA)
Possibly related to the content posted in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that thread and posting there if you are still having issues.
|
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NocaNoha
(EUNE)
Issue should be resolved within 30 minutes (if not already). Let me know if the issue persists.
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ShotaKing23
(NA)
This is likely related to content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I would recommend reading through it and if you are still experiencing issues, post in that thread.
|
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Hz Xiao Dan Chun
(NA)
posting in the other thread (if you haven't already) would be more valuable. The people who are equipped to help are monitoring that thread.
|
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Lee Kang Joo
(NA)
This is likely related to the content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I recommend reading through that thread and posting there.
|
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Ap0caIypse
(EUNE)
This issue is EUNE specific. We are aware of it and should have a fix within ~30 min. If you try again then and still have this problem please let me know. Sorry for the inconvenience ><
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JoeAnarchy
(NA)
It is likely a result of the content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I would recommend reading through that and then posting there
|
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Hz Xiao Dan Chun
(NA)
It is likely related to the content described in [this](https://boards.na.leagueoflegends.com/en/c/bug-report/sB4ucqXc-game-client-anti-cheat-changes-going-live) thread. I would recommend reading through that and posting there
|
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sharkbate59
(NA)
Can check this thread for more info if you are still having problems:
https://boards.eune.leagueoflegends.com/en/c/help-support-en/X6V5Znfk-error-code-003-13th-june-2018
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Renvin
(EUW)
do you play in full screen or windowed/borderless? This type of thing can crop up if you alt tab during loading screen. Playing in window/borderless mode typically helps with this.
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RivenTheExiIe
(EUNE)
Question for you: Do you play in full screen or windowed/borderless?
These types of problems aren't necessarily specific to league, as this is a recurring issue that can manifest in many different ways. We can address a bunch of them, but then more will just show up as there are new graphics drivers etc. If you do want to be able to alt tab during loading, playing in windowed mode typically helps with that.
|
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PeccatumOriginal
(EUW)
Found this post https://boards.eune.leagueoflegends.com/en/c/help-support-en/X6V5Znfk-error-code-003-13th-june-2018
See if any of those steps help
|
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Ataraxas
(NA)
Looked at logs of that game and didn't see anything out of the ordinary. Possible your computer was just being a bit slower at the time. Some (definitely not all) things that can affect loading: other things running in the background, alt tabbing before/during loading screen, not restarting your computer for a while, and lots of other things.
If I understand correctly this didn't actually impact your ability to play the game though right? If it did, I can definitely look into this a bit more as a higher priority issue.
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Zallamance
(NA)
Don't remember specifically when, but it was a while ago (maybe ~3+ years?)
|
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LikeABbooOOoSSss
(EUNE)
also look here if you are having issues https://boards.eune.leagueoflegends.com/en/c/help-support-en/X6V5Znfk-error-code-003-13th-june-2018
|
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Zallamance
(NA)
Not entirely sure, but as far as I know loss forgiven tends to be enabled when there are some larger internet or similar related problems that are affecting many players.
It is possible that some ISPs had issues which were causing many players to have severely degraded experiences for example. Again, I don't actually have too much context, but that is the type of thing that can happen in this situation.
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Faceroll W
(NA)
Just looked at some data from a few of your games, and it looks like you were experiencing some pretty heavy spikes of packet loss. That is almost always an issue with internet provider. My recommendation would be first to reset your router, and if that doesn't meaningfully improve things contact your internet provider about consistency of your connection.
|
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Solby
(NA)
Just looked through a bunch of your logs, and unfortunately as far as I can tell it simply looks like you are having standard connectivity issues. The most common source of this type of problem is your internet provider having inconsistent service. In a bunch of your games, I was noticed pretty substantial spikes of packet loss, which seemed to persist for extended periods of time(10+ seconds), which would explain the symptoms you described.
My recommendation would be to contact your internet provider and see if they could sort out their consistency, as nobody wants to play online games when internet connectivity is an issue. Sorry I don't have better news for you, but it looks like this is most likely related to the wonderful complexity that is the internet
|
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Solby
(NA)
this does, I should get a chance to more meaningfully look into this tomorrow. One thing that would help is repeating the above process the moment you are disconnecting/lagging/whatever (the timing of it is actually EXTREMELY important).
The other thing that would help figure out the issue is if you could provide an r3d log of a game where this happens. Copy pasting steps on how to do that from another post (sorry for potential bad formatting!):
a. Navigate to the folder where you have League installed on your computer. For me it is:
Local Disk (C:)/Riot Games/League of Legends
b. Navigate to Logs
c. Navigate to GameLogs. For me it looks like this:
Local Disk (C:)/Riot Games/League of Legends/Logs/GameLogs
d. Open up the most recent folder (you can sort by date modified to find the most recent one), and open the text document that ends in 'r3dlog'
e. Copy the text document to your clipboard (hotkey shortcut is press ctrl+a and then ctrl+c
f. Paste this to pastebin. Go to https://pastebin.com. Click in the text box just below ‘New Paste’ and press ctrl+v
g. Click the ‘Create New Paste’ button towards the bottom left of the screen , and then copy the URL from your browser. Here is what an example url will look like:
https://pastebin.com/t1t93uZK
h. Provide that URL in your post
|
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PowerGuy3000
(NA)
Going to look into this game, sorry for the inconvenience.
(btw, the 'try checking your internet connection' message doesn't mean you DON'T have internet, it means that is the first thing you should confirm if you are trying to troubleshoot the problem)
EDIT: Just looked at some of the server logs and there is something funky going on. It would be super useful if you could get me your client r3d logs so we can have a look at what was going on there. Here are steps to do that:
Most recent R3d log. Here are the steps to do that:
a. Navigate to the folder where you have League installed on your computer. For me it is:
Local Disk (C:)/Riot Games/League of Legends
b. Navigate to Logs
c. Navigate to GameLogs. For me it looks like this:
Local Disk (C:)/Riot Games/League of Legends/Logs/GameLogs
d. Open up the most recent folder (you can sort by date modified to find the most recent one), and open the text document that ends in 'r3dlog'
e. Copy the text document to your clipboard (hotkey shortcut is press ctrl+a and then ctrl+c
f. Paste this to pastebin. Go to https://pastebin.com. Click in the text box just below ‘New Paste’ and press ctrl+v
g. Click the ‘Create New Paste’ button towards the bottom left of the screen , and then copy the URL from your browser. Here is what an example url will look like:
https://pastebin.com/t1t93uZK
h. Provide that URL in your post
|
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Solby
(NA)
How is the drop happening? Are you disconnecting and then getting booted to the client? Is the game freezing? Describe what you see leading up to you dropping.
I'll try and look into this today to see if it something specific with you or a bigger problem.
|
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The Djinn
(NA)
probably because of deep rooted game flow/design decisions that made the most sense at the time. I assume it would take a non trivial amount of work to redo how these types of systems interact.
|
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XxQctonyxX
(NA)
Loss forgiven was enabled yesterday briefly. Rules for that are that the losing team won't lose LP and winning team gains half. I'm not 100% sure on the reasoning of that but part of it is to mitigate LP inflation.
|
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BobaFlautist
(NA)
I assume there are quite a few reasons (one of them probably being performance related) but I don't know the details.
|
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CleverCactus
(NA)
not sure of the specifics, but ya it updates on some cadence, which is what caused this to happen
|
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kaisaa
(EUNE)
Looks to me like this is a result of the soraka E silence being applied every server tick (basically it isn't a 100% consistent thing. If you are resurrecting from a GA, soraka places her E over your corpse, you will be able to spam flash and flash before you get silenced. Same thing here). Pretty sure the amumu walks into the silence zone, and shortly after walking in (before the silence is applied) he casts his bandage toss.
|
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Vesoler
(NA)
I believe you get an extra CHARGE of your W, not a soldier immediately spawning
|
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Echostormxx
(NA)
what operating system are you running on? If it is High Sierra there is a different issue there that has similar symptoms to what you are describing. This is a muuuuch trickier issue to solve, as it is more related to mac stuff than it is league stuff (that's my vague understanding of it at least)
|
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The Leper COn
(NA)
Unfortunately I don't think we would be able to meaningfully distinguish between this hard freezing and actual afking (reason it got flagged in the first case). My understanding of it is that we generally aren't able to/don't do retroactive loss forgiven type stuff (I'm not on the team that handles that stuff so I actually have very little visibility here).
My big recommendation is if anyone receives harsher penalties other than just losing some games (like temp bans or something like that) put in a player support ticket and link to either this thread or the previous one that identified the freezing issue. If THAT doesn't work, post here again and I'll speak with them to try and figure out how/why things are.
|
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DJVinylKnight
(NA)
No problem! Glad it is resolved and you can get back to playing league without fps related issues =)
Feel free to reach out to me if you run into any future issues. Happy to help figure out what is going wrong
|
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Ataraxas
(NA)
Did you have the option to remake that game? (If not that is the main thing that would stand out to me). From everything I see, it looks like that player just has a less reliable internet connection (had DCed in a game not too long ago as well). Hardest part here is figuring out the difference between a player who is just disconnecting from the internet and an actual bug that we might have =)
|
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DJVinylKnight
(NA)
woops, just responded to myself instead of responding to your post. pinging this so you see my other response
|
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Riot Afic
(NA)
:
cool, thanks for this! Going to forward it to an engineer and get back to you once I know more
So it looks like the problem isn't related to the same issue as the freeze from yesterday. I did notice you have quite a few things running with league (DiscordHook - overlay from Discord injected into the game, Razer Cortex - FPS monitor/tracker from Razer injected into the game, AVG anti-virus library), so it might be worth disabling them 1 at a time to see if that improves the problem.
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