: Hey guys! Looks like either contacting Bell.ca and also Zayo may have alerted them to an issue. I'm glad to hear it's working better. I did not receive anything from either entity stating a "reason for failure" or RFO so I cannot say exactly what was changed or fixed. I'll keep monitoring this thread for the next couple of days as well. Thanks for the feedback and troubleshooting information guys, really appreciate it! Las
Thanks alot for looking into this Las! Really appreciate the help and great playable ping again :)
: Day three with 180 ms ping. I am beginning to lose trust in all of my friends who have Rogers. My dog glares at me in the evening as i hit my head on the keyboard in a custom game for hours on end. At night I roll around restless because i have not binged in ranked queue for almost 72 hours. I dream about solo queue at night, feeling the sensation of achieving bronze 3, only to awake and realize it was just a dream. I begin to cry. I don't eat much in a day. I have already stopped drinking water. My body is beginning to use my salty tears in order to obtain the daily requirement of 2.4 liters of water a day. My salty tears are now necessary for my survival. Sooner or later my body will adjust and be made up of 60% salt. At this point I will likely die of a heart attack. This will be my fate if Riot cannot fix the ping issue for Canadians such as myself. My life is now in your hands Riot. Please don't let me die.
: For the issue right now, it actualy work. Because the problem is between Bell and Riot. Now, when you connect to whatthefast you don't ever use the connection between Bell and Riot. Instead its You -> Bell -> WTFast servers -> Riot servers
Wenr (NA)
: cmon man.. please i cant play the only game i play...
I agree that it is my main game and has been for 4 years, this ping literally makes it unplayable. Hopefully you can resolve everything!
: Can I just point out that as of right now the lag is temporarily gone? It has been very on and off. Right now in game I have 51 ping, so I don't know if a lot of these traceroutes posted in the last 20-40 minutes have helped, because I am pretty sure the lag has been gone for about that time. If and probably when it comes back I will do a traceroute while being confirmed at 150 ping, but right now I am guessing a lot of the traceroutes posted won't really show anything out of the ordinary except for 2 or 3 that I can see.
Yeah same thing happened with me, this happened late last night around this time too where it went down to 50, not fully back down to the usual but playable.
: Hey guys! Really sorry to hear you are having this problem. Could you please paste some traceroutes here? Open up a DOS command prompt by clicking start and typing in cmd then enter (on Windows of course) and then type tracert 104.160.131.3. Paste the response here in this thread, it'll look something like this (this is mine so your hops will be completely different, but this is the format I'm looking for): Tracing route to 104.160.131.3 over a maximum of 30 hops 1 2 ms <1 ms <1 ms 192.168.0.1 2 8 ms 9 ms 8 ms cpe-76-90-64-1.socal.res.rr.com [76.90.64.1] 3 11 ms 8 ms 15 ms tge0-10-0-11.lsaicaev01h.socal.rr.com [24.30.168 .197] 4 12 ms 10 ms 12 ms agg11.lsaicaev01r.socal.rr.com [72.129.18.192] 5 18 ms 16 ms 13 ms agg26.lsancarc01r.socal.rr.com [72.129.17.0] 6 11 ms 48 ms 14 ms bu-ether16.lsancarc0yw-bcr00.tbone.rr.com [66.10 9.6.102] 7 13 ms 9 ms 9 ms bu-ether33.chctilwc00w-bcr00.tbone.rr.com [66.10 9.1.41] 8 11 ms 12 ms 11 ms 24.27.236.127 9 19 ms 17 ms 18 ms 104.160.133.35 10 55 ms 54 ms 56 ms 104.160.131.3 Thanks! Las
Hey there, Tracing route to 104.160.131.3 over a maximum of 30 hops 1 2 ms <1 ms <1 ms mynetwork [192.168.2.1] 2 15 ms 15 ms 15 ms bas1-ottawa11_lo0_SYMP.net.bell.ca [64.230.200.134] 3 14 ms 14 ms 14 ms dis32-ottawa23_9-1-0_100.net.bell.ca [64.230.57.50] 4 30 ms 28 ms 26 ms core2-ottawa23_xe4-0-0.net.bell.ca [64.230.165.73] 5 26 ms 26 ms 28 ms tcore3-montreal01_pos0-14-0-0.net.bell.ca [64.230.79.222] 6 25 ms 27 ms 25 ms newcore2-newyork83_so6-0-0_0 [64.230.187.238] 7 24 ms 86 ms 71 ms bx6-newyork83_xe2-0-0.net.bell.ca [64.230.187.162] 8 116 ms 119 ms 120 ms Abovenet_NY.net.bell.ca [67.69.246.78] 9 25 ms 28 ms 25 ms ae5.cr2.lga5.us.zip.zayo.com [64.125.21.82] 10 25 ms 25 ms 25 ms ae10.mpr4.lga7.us.zip.zayo.com [64.125.20.81] 11 121 ms 121 ms 121 ms 128.177.169.154.IPYX-089814-960-ZYO.zip.zayo.com [128.177.169.154] 12 119 ms 120 ms 121 ms 104.160.132.35 13 134 ms 138 ms 137 ms 104.160.131.3 Trace complete.
: I understand, but what I'm saying is my internet connection is not chugging at all. 17 ping is great and yet when playing league it is 150.
Same for me, only playing league is giving me high ping. Every other online game runs smooth and has low ping.
: Unusual Lag For everyone in my city?
I live in Ontario and live just outside of Ottawa with Bell. I usually get between 33-40 ping on average but just yesterday started experiencing 135-145 ping consistent. Every other game runs fine and i did an internet test and its all up to speed, just league has extremely high ping. This game is in an unplayable state for me. please help!
: Ping increase since new dynamic queue
I live in Ontario and live just outside of Ottawa with Bell. I usually get between 33-40 ping on average but just yesterday started experiencing 135-145 ping consistent. Every other game runs fine and i did an internet test and its all up to speed, just league has extremely high ping. This game is in an unplayable state for me. please help!
Windful (NA)
: I was just wondering if its actually my ISP ( Bell, I live in Ontario) or if it has something to do with the new patch. I was at a constant 28ms after the server move, up till Friday January 15 2016, where my ping was suddenly a constant 135ms. Sometimes if im lucky, at around 10ish it will go down to 49-60ms and thats fine i can live with that, however i cant seem to figure out if this is just unlucky ( Bell having some problems) or if its something to do with the patch.
Literally the exact same thing is happening to me.
tanjo3 (NA)
: I'm in the same boat, being with Bell and having increased ping. It's likely an issue on Bell's end (they're a pretty shit ISP after all) but there's likely nothing we can do. My advice is going here ( http://na.leagueoflegends.com/tools/network-logs ) and submitting your information to Riot so they can assess the situation. Try submitting a support ticket as well to see if you can get a personal response.
I submitted a ticket, ill post response in here.
Tybae (NA)
: TEXAS PING SPIKES WITH SUDDEN LINK
I live in Ontario and am just outside of Ottawa with Bell. I usually get between 33-40 ping on average but just yesterday started experiencing 140 ping consistent. Every other game runs fine and i did an internet test and its all up to speed, just league has extremely high ping. This game is in an unplayable state for me. please help!
Viyah (NA)
: Yeah, the same has been happening to me since yesterday, I thought the lag I was getting was just due to servers getting wrecked or something from excitement of the new draft mode being out - but it's continued on into today, while nobody else in my games are getting the intense lag I'm getting. In Ontario with Bell Internet
Same issue as you, I live in Ontario and am just outside of Ottawa with Bell. I usually get between 33-40 ping on average but just yesterday started experiencing 140 ping consistent. Every other game runs fine and i did an internet test and its all up to speed, just league has extremely high ping. This game is in an unplayable state for me. please help!
  Rioter Comments
: Extremely High ping after patch 6.1
I live in Ontario and am in Ottawa with Bell. I usually get between 33-40 ping on average but just yesterday started experiencing 140 ping consistent. Every other game runs fine and i did an internet test and its all up to speed, just league has extremely high ping. This game is in an unplayable state for me. please help!
Viyah (NA)
: > [{quoted}](name=PhdVic,realm=NA,application-id=osqw6G4M,discussion-id=YIThHM5B,comment-id=0000,timestamp=2016-01-16T00:32:55.503+0000) > > I'm getting increased ping too. Normally around 40, but since last night been hovering at 130-150. I'm hoping it's because of high demand due to the start of the new season. Exact same thing happening to me, I'm in Ontario with Bell, and I've gone from about 35 ms, to 146ms in my latest game. That game started at 60ms, and then steadily grew to 146ms by the time it ended... it could have probably gotten even worse too. Started last night only, and I've never had connection issues with League before.
Exact same situation, Bell, Ottawa, Ontario. Ping usually 33-40, its now at a steady all time high of 135. Noticed in my first game today it was high ping, was playing late last night and was fine.

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