: I requested another review from a different Rioter, and it was still found that this punishment was not in error, and unfortunately there's nothing else that can be done in this regard. The account ban will not be removed. If you have any other concerns you can ask me, but bumping the thread with no additional context will result in the thread being locked so that other player's discussions aren't unfairly pushed down.
Sorry for the bumping. I submitted a ticket again, and try to figure out what happened. If like you said, there is no error, I need find out what happened, otherwise, even I create a new one, the account still would be banned, that is not what I want.
Raysjdy (OCE)
: account banned
Raysjdy (OCE)
: How to contact the RIOT
: You should be correct. VMware wouldn't directly interfere with league. So it would be treated the same as running it on any old machine. I'm not sure if your IP address will change so be wary of that because it could be seen as account sharing. But my guess is that you would be in the clear.
Thanks for reply, but I still need reply from rioter because the only thing I used is vmware but my account get banned and said I used bot.
: I don't see it in the record of your games, but then again, I don't have access to the kind of metrics Riot does. Only thing I can say, I think, is to go ahead and make a new account. At least you haven't invested a lot of time and energy into the old one.
They still accuse me used bot, I cannot just create a new account because I am not sure when would I be banned again. I did not use any bot and get banned, so I am afraid I will be banned for no reason again unless I know the reason The second reason is I like my account name and I invest money and time into it, I do not want to loose it.
Onlylook (NA)
: Oh, None cheating involved at my part. I knew "third party software" from Riot's email. Before that, I met many bots in normal games of twisted treeline. They have a fake human name (looks like yours but will be "nergsrrKlLLae", something you believe at first has a meaning but not after a good guess. no name like "onlylook" is used by a bot I met, ) During the game, those bots only attack minions and towers, won't fight to death even when enemy is attacking the last tower, and hey won't vote to surrender. If you ever played twisted treeline, you can know how frustrated I was under this kind of situation and how many times I caused Riot as I believed that those bots were created by Riot to make more match available during early morning. If I cursed by typing, it is decent for Riot to ban me. But, I even won a match with two such kind of bots as teammates. AS in Champ-select no one replied my hearty greetings, I already suspected they were bots. And when I saw two adc went together to the bot line and won't reply my question for strategy, I quickly made a decision to follow them, trying to get some kills during the long and frustrating defeat without surrender as an escape. (I never did AFK even after I vote to surrender. ) Surprisingly, the enemy team grouped together too. They were half a tower ahead of us and this time I won't try to fight them by myself, as I know for sure no teammates would come for a ganking. The game went as each team push in a line, no melee or kill. My team was half nexus ahead and won. What a hilarious joke.
Do you get your account back?
Broporo (NA)
: Running any kind of virtual machine, like using it to simulate an operating system that isn't actually installed, uses up a lot of resources and can hurt your performance in games. Not to mention Riot doesn't officially support [**third party programs**](https://support.riotgames.com/hc/en-us/articles/225266848-Third-Party-Applications), as we're unsure how safe or stable they are.
Thanks for reply. if I understand correctly, 1. Riot just doesn't officially support third party programs not prohibited player to use it if their virtual machine is capable to play the game, so it would not cause the account be banned, am I right? As you know, lots of computer can run VM and even run faster than some old actual pc. It would be no problem to play it at all. 2. The Virtual machine is a third party program not a bot, so using it is not botting, am I correct?
  Rioter Comments
: maybe you should wait the few days like riot says to wait before harassing them like a child.
Thanks for reply. I did get each feedback from the same person at around 2:00 am the next day. The answer is always no. And they closed my ticket after final reply.
: also, keep in mind that it takes about a day for them to reply;)..
Thanks for your helping, I have already replied as you said. I will wait until tomorrow, the support always reply me at around 2:00 am due to the time zone. It becomes a task I do every morning when I wake up, the first thing is checking whether I get replied. But I have bad luck these days, they always said no no no, you are cheating........
: > [{quoted}](name=Raysjdy,realm=OCE,application-id=ZGEFLEUQ,discussion-id=qp6po5g9,comment-id=00050000,timestamp=2017-04-27T10:20:03.471+0000) > > I am not sure what do you want to imply for? Maybe I am stupid like you said, but I do not want to be banned without any reason. I do want to change this, I do not see what is wrong with it. If some day, your account get banned, you will not say such things. When you submit a ticket like I did, you will realize they will keep use the same answer to your complain. > > From the beginning to the end, I always said I do not know why I get banned, only the first email said I botting and the support said I used scripts etc, when I complained about it, he/she said he/she gave the incorrect reason and insist that I botting. I did not used any of these, that is the reason I submit a ticket, what is wrong with that? Dear Riot support, From my understanding i got banned for botting. I do know that you can't provide me with any information regarding my current ban because of your policy. However, your policy also states that you should treat everybody at an individual level. Since i invested time in this game, i would like to request you double check your initial investigation. I have to insist on this matter, since i have not cheated in your game. Simple as that dude. And guess what, you will find answers from this;)..talking shit to support won't get you anywhere;) And they will double check to make sure you were not banned wrongfully:). IF, after they looked into your account, they still cant;t unbann you..i'm sorry to say this, you probably cheated:)
Thank you so much, I would do like you suggest. But this support said they did check manually. I think he/she did not checked it and just replied back like he/she first response with copy and paste. If the second or other support would do thing differently. Like there is a problem, one person cannot find it, it does not mean it is not there, the other person could find it. Anyway, I would try your way, hope this time I can get another person to look at my issue and help me out. Have a nice day.
: > [{quoted}](name=Raysjdy,realm=OCE,application-id=ZGEFLEUQ,discussion-id=qp6po5g9,comment-id=00050000,timestamp=2017-04-27T10:20:03.471+0000) > > I am not sure what do you want to imply for? Maybe I am stupid like you said, but I do not want to be banned without any reason. I do want to change this, I do not see what is wrong with it. If some day, your account get banned, you will not say such things. When you submit a ticket like I did, you will realize they will keep use the same answer to your complain. > > From the beginning to the end, I always said I do not know why I get banned, only the first email said I botting and the support said I used scripts etc, when I complained about it, he/she said he/she gave the incorrect reason and insist that I botting. I did not used any of these, that is the reason I submit a ticket, what is wrong with that? We are saying you are probably lying.
The only thing I can say is that I am not, but I cannot change your thought, you can believe whatever you want, that is your right. I just hope you will not get into my shoe in the future. And when you submit a ticket or come to ask for help, I hope no one would call you a lair. My account is only lv25 and have bad match history, I do have a few champions, skins and RP, but if I am lying, I would not waste my time to complain about this unfair treatment. I will just go to create a new one. The reason I create a ticket and two discussions are because I am really innocence.
: Lmao their headquarters is in California. Believe me, if it wasn't there would be a LOT of people driving there to "complain". However, California is a rather large state AND rather far from a LOT of players that live in the states. For example, I live in New York. Even if I could drive, I wouldn't take a just over 3 day drive to get to California followed by who knows how long to find where Riot headquarters is all to complain about a ban. Also, constantly replying to your own ticket bumps it BACK to the end of the line, making your wait a lot longer. Just wait for a Rioter to respond. You were also told why your account was suspended. However, if you TRULY did not bot, then we can only assume you bought your account as bought accounts tend to be botted to level 30. Or, that your account was compromised and whoever was using it was using bots. Though I don't recall a case of Riot being wrong with catching botters.
Thanks for reply. Do you know whether they have an office in Australia? American is too far away for me. For the reasons you mentioned about, the first one, I am 100% sure I did not bot; the second one, I did not buy from others, I create by myself last year, and I even asked the support to help me to delete the account I create in North American when I find it because I forgot to choose the server when I create my account; the third one, to be honest, I am not quite certain, because I did not use very strong password, but it does not looks like anyone would steal it, because my level is too low, only have a few champions and skins, there is around 2300RP though. And if you read my post, I think the support can make mistakes. Because I get a email said I botting, and when I complaint it to support, he/she just replied I used scripts, unauthorized softwares etc. then she/he said the reason is incorrect and the correct reason is botting. If I did use a bot, it should be a kind of scripts or software, unless bot is not a script or software. To the bottom, if I used a bot why do I use a such crap bot that loose so many time and only play a few hours, why do I purchase RP and starter pack for it. Even I want to bot, I would create another one to bot, I will not risk my only account to bot.
: people are so stupid when it comes to talking with the support:|..look at what you said and try to change :)
I am not sure what do you want to imply for? Maybe I am stupid like you said, but I do not want to be banned without any reason. I do want to change this, I do not see what is wrong with it. If some day, your account get banned, you will not say such things. When you submit a ticket like I did, you will realize they will keep use the same answer to your complain. From the beginning to the end, I always said I do not know why I get banned, only the first email said I botting and the support said I used scripts etc, when I complained about it, he/she said he/she gave the incorrect reason and insist that I botting. I did not used any of these, that is the reason I submit a ticket, what is wrong with that?
Raysjdy (OCE)
: account banned
MAMA MEEP Today at 02:26 Hey again, There is no further escalation path for this matter. While the permanent ban was issued correctly, the reason I gave was incorrect and I apologize for that. It was actually banned for botting. Playing the game in this matter ruins the competitive integrity of it, and we also do not permit accounts to be played by third party programs in general. :/ We have manually reviewed this situation, and are confident that the account was banned correctly. As such, it will remain unplayable from here on forward. If you want to have an account on our servers be sure to make them on your own and level them up by hand. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ Avatar RAYSJDY Today at 08:33 Why do you insist I used bots? please provide evidence otherwise I cannot accept it, even one player from board said there is no indication for I used any bots. Like he/she said, if I used bots my match history would not be such miserable. No one would use a bots to loose or just played a few hours. Please give me your supervisor's contact method so I can ask him or her, thanks Avatar MAMA MEEP Today at 09:19 Hey again, We cannot provide evidence as we do not want players knowing what we look for. This would allow them to bypass our systems if they choose to bot again in the future. As mentioned before, there is no further escalation path for this matter. Since the context of your situation has been explained, if you don't have any new questions or concerns then I will be considering this matter closed. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ This is what I got today, and they just close my ticked. How can they do that? They do not give me any chance to speak to others, like you want to get inside a shop, the door keeper just keep you outside without reason, you cannot even ask the staff in that shop to help you.
: Go to their company headquarters?
I am in Australia, that's the reason I played Oceania server. Do they have office here? If I live in USA, I would just drive to their headquarters.
: Lol mobile service company.. You got banned for a reason; logs or gtfo. If you are not going to show logs, all that does is prove you got banned for a good reason and you know it. Considering you got permed by lv25, it sounds like you worked _really_ hard for that ban.
I create the discussion during my lunch break today because I feel so bad about their feedback by using my mobile. It is not easy to copy and paste the communication with support team. It does not mean I cannot. The following is my communication with support. And I am not sure what do you mean I worked really hard for that ban. Do you mean my level is low so I deserved the ban or should be banned?? Why do I work hard to get ban at lv25??? What is the point?? I purchased PR and starter pack just want my account to be banned? Who want to waste money like that?? RAYSJDY Tuesday at 11:37 Hi, I tried to login a few minutes ago and find my account is permanent banned. I am not sure what I did wrong. I actually played a few times last night, everything is fine, I am not punished or get any in game notice. But when I login this morning, find it banned. Then I login to my email, find there are two emails received this morning at 10:02 am. It said my account has been detected as having been leveled by botting. But I did not, I always play by myself. There are sometimes that I was punished due to system crash when I just launched or during game. Even though I have already serve these punishment period, Can you tell me what is going wrong? I am really not sure the reason, I still have around 2300 RP in my account. Avatar RAYSJDY Tuesday at 12:35 Hi, I tried to search on the internet for the reasons, someone said that Chinese version would conflict with oversea client, I normally play in both clients, is it the reason? And even though, why do I just get banned permanently? Does it should ban me from days, months then years? I only have one account in all oversea server and purchase a few RP through mobile and a starter pack, you can see I responses during the game and no bot would do that I assume. Avatar RAYSJDY Tuesday at 15:02 Hi has anyone read this ticket? you can see I only have one account and even asked to delete account in american server, I only use one account to play why do I bother to use a bot or third party software? Is it becaue I want to save IP to buy champion and ruines? Avatar MAMA MEEP Yesterday at 04:07 Hello Raysjdy, Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: http://oce.leagueoflegends.com/legal/termsofuse We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ Avatar RAYSJDY Yesterday at 09:00 can you not just copy and paste the standard answer for me? I need real person to actually answer me. you accusebme to do aomething should at least tell me what is going wrong. I said I never use these scrip or tools. If you cannot or will not help me, pleaas let me speak with your supervisor Avatar RAYSJDY Yesterday at 20:18 Hi Mama Meep, Thanks for your reply, but could you really take your time to read my ticket and my post in the board https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/2Vd9lp7Z-account-banned?comment=0001000000000000, I need someone who take care of my case not just copy and paste like robot. If you cannot help me, please let me speak with your supervisor or anyone who can really take my case serious and respectful attention. I will not come to here if I really use any of them. Avatar MAMA MEEP Today at 02:26 Hey again, There is no further escalation path for this matter. While the permanent ban was issued correctly, the reason I gave was incorrect and I apologize for that. It was actually banned for botting. Playing the game in this matter ruins the competitive integrity of it, and we also do not permit accounts to be played by third party programs in general. :/ We have manually reviewed this situation, and are confident that the account was banned correctly. As such, it will remain unplayable from here on forward. If you want to have an account on our servers be sure to make them on your own and level them up by hand. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ Avatar RAYSJDY Today at 08:33 Why do you insist I used bots? please provide evidence otherwise I cannot accept it, even one player from board said there is no indication for I used any bots. Like he/she said, if I used bots my match history would not be such miserable. No one would use a bots to loose or just played a few hours. Please give me your supervisor's contact method so I can ask him or her, thanks Avatar MAMA MEEP Today at 09:19 Hey again, We cannot provide evidence as we do not want players knowing what we look for. This would allow them to bypass our systems if they choose to bot again in the future. As mentioned before, there is no further escalation path for this matter. Since the context of your situation has been explained, if you don't have any new questions or concerns then I will be considering this matter closed. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️
: I think maybe we should be a bit more sensitive and actually try to figure out what the situation is instead of attacking him. This doesn't help anyone.
Thanks for your kindness, this situation make me very miserable these days, I tried my best to explain and following every rules, even I get punishment when my computer crashed, I did not came to ask for help, because I knew even it is not my intention but would affect the game if my computer crashed . But this permanent ban for something I did not do, it is really unacceptable.
: Just because Riot didn't unban you doesn't mean they aren't listening. Have you considered that maybe the ban was justified? If you want to discuss with the community what happened to get an opinion from them, I recommend posting your chat logs/reform card (if there is one) and your discussion with player support. If it appears there was indeed an unjustified ban I'm sure we can bring it to the attention of a Rioter who will give it an appropriate response.
Thanks for reply. See my communication with one of support, the person even admit the first response was wrong after I complain about it but still accuse me using bots which I did not. RAYSJDY Tuesday at 11:37 Hi, I tried to login a few minutes ago and find my account is permanent banned. I am not sure what I did wrong. I actually played a few times last night, everything is fine, I am not punished or get any in game notice. But when I login this morning, find it banned. Then I login to my email, find there are two emails received this morning at 10:02 am. It said my account has been detected as having been leveled by botting. But I did not, I always play by myself. There are sometimes that I was punished due to system crash when I just launched or during game. Even though I have already serve these punishment period, Can you tell me what is going wrong? I am really not sure the reason, I still have around 2300 RP in my account. Avatar RAYSJDY Tuesday at 12:35 Hi, I tried to search on the internet for the reasons, someone said that Chinese version would conflict with oversea client, I normally play in both clients, is it the reason? And even though, why do I just get banned permanently? Does it should ban me from days, months then years? I only have one account in all oversea server and purchase a few RP through mobile and a starter pack, you can see I responses during the game and no bot would do that I assume. Avatar RAYSJDY Tuesday at 15:02 Hi has anyone read this ticket? you can see I only have one account and even asked to delete account in american server, I only use one account to play why do I bother to use a bot or third party software? Is it becaue I want to save IP to buy champion and ruines? Avatar MAMA MEEP Yesterday at 04:07 Hello Raysjdy, Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: http://oce.leagueoflegends.com/legal/termsofuse We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ Avatar RAYSJDY Yesterday at 09:00 can you not just copy and paste the standard answer for me? I need real person to actually answer me. you accusebme to do aomething should at least tell me what is going wrong. I said I never use these scrip or tools. If you cannot or will not help me, pleaas let me speak with your supervisor Avatar RAYSJDY Yesterday at 20:18 Hi Mama Meep, Thanks for your reply, but could you really take your time to read my ticket and my post in the board https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/2Vd9lp7Z-account-banned?comment=0001000000000000, I need someone who take care of my case not just copy and paste like robot. If you cannot help me, please let me speak with your supervisor or anyone who can really take my case serious and respectful attention. I will not come to here if I really use any of them. Avatar MAMA MEEP Today at 02:26 Hey again, There is no further escalation path for this matter. While the permanent ban was issued correctly, the reason I gave was incorrect and I apologize for that. It was actually banned for botting. Playing the game in this matter ruins the competitive integrity of it, and we also do not permit accounts to be played by third party programs in general. :/ We have manually reviewed this situation, and are confident that the account was banned correctly. As such, it will remain unplayable from here on forward. If you want to have an account on our servers be sure to make them on your own and level them up by hand. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ Avatar RAYSJDY Today at 08:33 Why do you insist I used bots? please provide evidence otherwise I cannot accept it, even one player from board said there is no indication for I used any bots. Like he/she said, if I used bots my match history would not be such miserable. No one would use a bots to loose or just played a few hours. Please give me your supervisor's contact method so I can ask him or her, thanks Avatar MAMA MEEP Today at 09:19 Hey again, We cannot provide evidence as we do not want players knowing what we look for. This would allow them to bypass our systems if they choose to bot again in the future. As mentioned before, there is no further escalation path for this matter. Since the context of your situation has been explained, if you don't have any new questions or concerns then I will be considering this matter closed. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️
Rioter Comments
quiyolu (NA)
: My account has been banned today as well, and I was just playing two days ago. I have not received an email about why I was suspended however.
you are lucky since you only played two days and maybe do not invest any money and effort in it. I put lots of effort and money in it now I get banned
: I think you misread my reply a bit. You're still learning the game, and that's ok. I'm just saying, _as a tip_, that trying not to die is a good skill to learn, because every death you give up, puts the enemy team ahead. Learning the game is not a ban-worthy offence, and Riot doesn't hand out bans just for being bad at the game. Anyway, have you linked multiple skills to a single button press? Like, say, Alistar's Headbutt and Pulverize, so you can go in and immediately get the knock-up? Or Tristana's Explosive Charge and Rapid Fire? The software that comes with some gaming mice allows you to set up combos like that. However, that's considered to be using a script, and is not allowed.
Sorry about that. I get replied. You know what? She first said she replied wrong, I did not use scripts etc, but she insist I used bot. what's the difference between that? Like you said I did not botting in any way, but she still think I used and said they mannual checked and they are correct
: when RIOT has absolutely no prove and will get sued by these players anytime soon
If there is a group want to do it, I would join it, it is really unfair.
: https://oce.op.gg/summoner/userName=raysjdy Well, the number of deaths of you have in bots games is... um... a _little_ unfortunate. You need to work on trying to not die as much. Also, your cs'ing also needs work, but eh, that's a learned skill. That said, it doesn't - to me, at any rate - look like you did botting.
Thanks for your reply, but as you said, my skill is bad so I used bots? If I used a bot that let me died so many times, why do I need one??? The point to use bots is to win not loose, am I right? As I can remember there is a summoner code says do not let any newbie behind? Now, I have bad skill, so I need to be banned?????That's so unfair. I look at my match history, the most death happened during I play Alistar, I play as support role, my role is to protect ADC, so I do not think died for him/her is wrong. The other times I just have bad luck, but the game is matching player based on their skill, so even I played bad, there would be another player played bad in the opponent side. And anyway, you can not punished me because I have bad skills. And for any games, I think play fun is most important thing, not just killing people, if I have fun to play with friends, that's all I need, I do not even need to kill a single one. If Riot think killing is most significant factor to the game, they can just said that if one player died too many times and do not kills during the time needs to be banned without any reason.
Raysjdy (OCE)
: account banned
Mama Meep Mama Meep (Riot Games Player Support) Apr 25, 11:07 PDT Hello Raysjdy, Your account has been permanently suspended following the use of scripts, hacks, exploits or unauthorized third-party programs in League of Legends. Accounts that are caught using hacks to gain an unfair competitive advantage are subject to permanent suspension. We work hard to preserve a fair and competitive environment in League of Legends. Regardless of intent, use of unauthorized third-party programs is explicitly against the Terms of Use, which can be found here: http://oce.leagueoflegends.com/legal/termsofuse We won't be able to go into the specifics of an account's exploit abuse, as divulging this information could compromise future investigations. Let me know if you have any other questions or concerns. Mama Meep Player Behavior & Game Support ❄️ Meep Collector ❄️ This is what I get replied, the staff even does not bother to read my ticket, just copy and paste like a robot. That's so ridiculous, you banned me for bots like scripts, hacks exploits that I never used, but your company allow your staff reply customer like real bots. That's like policeman speed up and do not allow other speed up and even accuse the other driver speed up which he/she did not. When the driver asks for the reason, the policeman only said I caught you speed up and cannot let you know when and where because he said so. If I used it, how should I only played a couple of hours per day even none for a few month? and why do I asked you to delete my second account or create more account so I can level up multiple accounts. Is it my fault to play more hours during the Easter than the usual? Does it mean I have to play in a certain hours?
: > [{quoted}](name=Raysjdy,realm=OCE,application-id=ZGEFLEUQ,discussion-id=2Vd9lp7Z,comment-id=0001000000000000,timestamp=2017-04-25T10:31:07.121+0000) > > Because I get banned, so I want to figure it out what is going wrong or I did anything to trigger it, so I tried to look at the FAQ, it said the forth punishment would cause permanent banned, that is the reason I mentioned it and want to address that I will not come here to complain something not really my fault. > > The important thing is that I have already served these 20 min waiting punishment and nothing going wrong for days. > > The botting is in the email they send to me this morning, but I even played last night and want to play again this morning at 11:00am, then I find I get banned Then you got banned because you either used a botting program, bought your account, or had someone boost it. No other reason.
The thing is I did not use botting program, did not buy my account, for the third one, I suppose no body steal my account to play since there are only around 2300RP and lv25, not reach lv30 to ranked. btw, if they do, how do I know that?
: > [{quoted}](name=Raysjdy,realm=OCE,application-id=ZGEFLEUQ,discussion-id=2Vd9lp7Z,comment-id=00010000,timestamp=2017-04-25T09:38:39.156+0000) > > No, I did not buy it, I create it by myself and use the same name as my email address, and I even asked to delete my other account in north american server which I created by mistaken because I do not need more than one account. > > I created it and level up to lv14 and did not play for a few months, recently I used my starter pack and start to play again during Easter day and finally up to lv25, hopefully I can reach lv30 this month then I can ranked like in Chinese client, but now I get banned for no reason. I am really upset about it. > > Like I said, my computer crashed caused the punishment, I can accept it even it is not my intention and my fault, but it somehow affect others, so I did not ask for helping, but this time, I get banned for no reason, i really can not accept it. Why would they ban you for a computer crash and tell you it is for botting?
Because I get banned, so I want to figure it out what is going wrong or I did anything to trigger it, so I tried to look at the FAQ, it said the forth punishment would cause permanent banned, that is the reason I mentioned it and want to address that I will not come here to complain something not really my fault. The important thing is that I have already served these 20 min waiting punishment and nothing going wrong for days. The botting is in the email they send to me this morning, but I even played last night and want to play again this morning at 11:00am, then I find I get banned
: Did you buy your account?
No, I did not buy it, I create it by myself and use the same name as my email address, and I even asked to delete my other account in north american server which I created by mistaken because I do not need more than one account. I created it and level up to lv14 and did not play for a few months, recently I used my starter pack and start to play again during Easter day and finally up to lv25, hopefully I can reach lv30 this month then I can ranked like in Chinese client, but now I get banned for no reason. I am really upset about it. Like I said, my computer crashed caused the punishment, I can accept it even it is not my intention and my fault, but it somehow affect others, so I did not ask for helping, but this time, I get banned for no reason, i really can not accept it.
Rioter Comments
: banned
I submit ticket but no answer yet
: Be banned????
Hope I can get resolve it as well
zapatoss (EUNE)
: banned acc
i was banned too, hope I can get an answer
: Perma banned
I got banned too, have no reason
Raysjdy (OCE)
: no one response Support ticket
Thanks for reply, some staff have already take care of it.
Raysjdy (OCE)
: account issue
Thanks for reply. But it is little bit unfair, because both name are mine, and I just want to transfer the champion and skin. And I notice that I can request to delete username and summoner, hence in my case, if I can not just use that identical name, but I can ask to delete it first then I apply it again, It just take more steps to do the same thing, why could you just let me use the name? Second thing is like I said, I find the two username I login can find the same ticket I submitted, it was only submit by one username for one server, how can the other username see it if these two username recorded in different server?
  Rioter Comments
Raysjdy (OCE)
: no one response Support ticket
  Rioter Comments

Raysjdy

Level 52 (OCE)
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