To provide full context: I used controversial words in a context that was NOT ABUSIVE AT ALL.
This was my entire in-game chat. Of which I was being called r%%%%%ed and autistic by a Swain all game. I remained calm and did not let my anger get the better of me. But the problem isn't from the in-game chat, Riot found a problem with my post game chat:
Post Game Lobby:
Jacksin: abliesm falls under hate speech
Jacksin: just because you didn't say something like ******(N word) or ******(F word) you aren't spreading hate through your speech
Jacksin: sure thing bro
Jacksin: and you**'re a hateful person
Jacksin: I know which I'**d rather be
Jacksin: Are you confused by the word?
Jacksin: Very interesting
Jacksin: Gamers rise up
The ticket that I submitted provided me with an automated response which had the bold characters I provided as highlighted in red. I do not understand this, but I can't assume that was the reason I was banned for 14-days? For calling someone a hateful person after they literally were being one for an entire game? That's not abuse...
As for my use of those controversial terms: It was absolutely contextually relevant and the manner I used those terms in had not, in the slighted, reflected any hate speech or abuse at all.
Even consider all of this, a Riot member recieved my ticket and told me that this ban was appropriately placed.
This was my first ever offence.