: Each time you bump your ticket it places it back at the end of the line. My guess is the support person only read the last bit and not the first. Submit a new ticket about your account being compromised and list every game you know wasn't you in control. If you're telling the truth they should be able to check location data for it. Once you make sure support understands that it wasn't you **then** you can ask them to re-investigate the cheating ban excluding those games. [Your case is not an unusual one](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/uVnmlJde-3rd-party-program-bans) and plenty of people have gotten their ban reversed in the same situation as yours.
> [{quoted}](name=AeroWaffle,realm=NA,application-id=ZGEFLEUQ,discussion-id=FurAEKcz,comment-id=0000,timestamp=2019-11-17T22:41:37.526+0000) > > Each time you bump your ticket it places it back at the end. My guess is the support person only read the last bit and not the first. > > Submit a new ticket about your account being compromised and list every game you know wasn't you in control. Once you make sure support understands that it wasn't you **then** you can ask them to re-investigate the cheating ban excluding those games. > > [Your case is not an unusual one](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/uVnmlJde-3rd-party-program-bans) and plenty of people have gotten their ban reversed in the same situation as yours. ok. i will post another ticket. Thank you for this!
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