Comentários de Rioters
  Comentários de Rioters
: > [{quoted}](name=Keyru,realm=NA,application-id=3ErqAdtq,discussion-id=bcQt4yeV,comment-id=0012,timestamp=2019-03-26T18:03:06.887+0000) > > It sounds like you had some rough games there. Looking at the match too, you did super well to help carry your team to victory and definitely deserved the win. > > Many players have already said this in comments but what I do want to mention here is that many players use third-party sites to psych themselves out before a game even begins. Visual rankings are *NOT* 1 to 1 to MMR, which is what matchmaking looks at when creating a team. The system is never actually against you. It works to try to match you with and against players so that you have as close as a 50/50 chance of winning every game, including promos. > > Looking at the stats for the game (might be a little off since some have played games since then), the match was fair and even on both sides. The system actually matched that game with your team having a higher % to win. > > I want to share this because matchmaking is always a frequent inquiry we get in support where players feel it is unfair but the system works as it is intended to. Thanks for the reply Keyru! I think you've actually highlighted what frustrates many players (myself included!). It's that visual rankings don't really show how good you are but most players believe it is the proof of how well someone plays. MMR being hidden causes us to only have the visual ranks to look at. This also causes an issue where, lets say 2 players should actually be at gold 1 and are currently at silver 4. One may find their way to gold 1 fairly easy while the other actually struggles to get there. After enough games, they should both be at gold 1. The problem being that, before that end point, both players skills are perceived as different and this can cause some anguish for the player that takes longer to get to gold 1. They might even stop playing. If MMR was visible, or even some stat that said "you're playing at a gold 1 level" might help players understand that they just need to play more for their visible ranking to match up to what their actual calculated is. That or get rid of the best of 3/5 promos as it just seems to add a grind and frustration. Id be more in favor of this than anything else
I tend to agree too from the Player POV. There are frustrations behind the hidden numbers and I've been trying to think from the Player Support perspective, what _can_ we do to clarify this better on the player end to understand the system more with how it's intended to be. The scope then moves away from changing the system (mmr visibility, removing promos, etc) to perception/understanding. That is the space that I work with.
Dr Dog (NA)
: my main issue is mmr being the only real matching factor, ignoring rank lead to uneven matches still, the higher ranked players are still objectively gonna usually do better and mmr being even shouldnt be the only thing dictating whos paired with who, a silver player on a lucky streak getting into a gold game can just ruin it for both ends because they simply dont belong same going for a plat player who might have had 4 or 5 unlucky losses and this goes for promo games moreso than any others, promos are supposed to determine if you belong in the next rank up not to determine if you can carry a few lucky silvers against objectively better players that can likely end up shitting on them hard and thats by far the most frustrating part of the game. i doubt ill ever understand why matching isnt purely rank based like i believe it should be
Win streaks or loss streaks doesn't affect MMR that much for those players to get placed in your games. This would generally mean the Silver players are significantly higher and the Platinum players are significantly lower if they are getting into a Gold game. This isn't based on lucky or unlucky streaks as it would have to be a huge difference (more than 4-5 games). It also means that the ranks are normalizing to where those players are actually supposed to be at the current time of their skill level. Looking at the match history too, those players you were saying who was unfairly put in your games as Platinums, both have demoted to Gold I at this point.
Dr Dog (NA)
: i getting REALLY sick of blantant matchmaking working against you in promos
It sounds like you had some rough games there. Looking at the match too, you did super well to help carry your team to victory and definitely deserved the win. Many players have already said this in comments but what I do want to mention here is that many players use third-party sites to psych themselves out before a game even begins. Visual rankings are *NOT* 1 to 1 to MMR, which is what matchmaking looks at when creating a team. The system is never actually against you. It works to try to match you with and against players so that you have as close as a 50/50 chance of winning every game, including promos. Looking at the stats for the game (might be a little off since some have played games since then), the match was fair and even on both sides. The system actually matched that game with your team having a higher % to win. I want to share this because matchmaking is always a frequent inquiry we get in support where players feel it is unfair but the system works as it is intended to.
  Comentários de Rioters
Words (NA)
: Is the Odyssey Sona emote available at all still?
It isn't available currently but will be in the next BE Emporium fro 25,000 BE. You can check out the post here: https://na.leagueoflegends.com/en/news/community/community-spotlight/upcoming-changes-league-partner-chromas
: The Boards are broken for me. Anyone else experiencing the same issues?
Sorry for leaving this in the dark! I shared this up a few days ago and it looks like some of the backend has been fixed up from its buggy state. Let me know if you see any other issues with the Boards that isn't working properly and I'll escalate it up to be looked into.
Quepha (NA)
: > [{quoted}](name=Keyru,realm=NA,application-id=6heBIhQc,discussion-id=382e1ElB,comment-id=0000,timestamp=2019-03-05T23:48:46.670+0000) > > if we tailor it in a way that allows discussions to still be had in the rant board space. I don't understand this as an intention, RANT right now appears to be set up in such a way that it stops discussion at every pass. The only forms of interaction/feedback are views and polls, and given that not even comments are allowed, I would guess polls were only left in as an oversight. Do you mean that as a future intention based on how people interact with the current RANT? I still don't really understand how you'll get much data on that as I instantly regretted using it when I realized how very similar it is to talking to a brick wall.
We launched it with autoclosing comments to test a feature which turned out to be super successful, just not in the appropriate place to use. Listening to that feedback, from our original announcement thread, we're in the process (or it's already registered) to removing the commenting blocker so players should be able to comment in rant now. I don't have plans to allow upvotes or downvotes in there but we've included Discussion View and Chronological View available there.
Quepha (NA)
: The "RANT" board doesn't address problems but could exacerbate ones we already have.
I think you have some good points here but I'd like to counter some of them as well. > Riot should address problems with the boards ("discussion mode" is wothless for actually having a discussion because reddit was never designed for discussion, search is so feature-limited that it is functionally useless) and their reddit presence (all discussion in a single sub whether it's esports, patch notes, twitch e-celebs, fanart, memes, or gameplay discussion so only around 5 conversations can happen at a single time and if you aren't one of the first 10 commenters your voice is completely lost) and this fails to address anything. I actually don't think Discussion mode is worthless at all. It depends on how it is used. The way it is currently setup to default show Best instead of New first does hinder some aspects of conversation in terms of an echo chamber since whoever gets upvoted will continue and anyone in the bottom won't get seen unless you sort by New. Discussion view does help in continuing a conversation with one person and if anyone wanted to join in to see where it's at, gives them clarity and ease of being included or in the know right on the spot. In the opposite side, Chronological view has its own issues where if you are an early contributor you can quickly get removed from the conversation because of how fast it can move. And, if you try to talk to one individual person, it gets hard to keep talking with them AND track where the community is moving the conversation towards. In that too, you can type a long thoughtful response but end up being passed by because no one will see it and thus come to the same issue of being lost. Search feature is kinda bad, I do agree there. > The post at the top of "RANT" about rules for the board will also end up being pointless. The "RANT" board was created for users to put up the worst posts they can think of, there's no way they'll suddenly develop the self control to not throw in hate speech, personal attacks, and death threats when they would already do that on posts they actually thought were good. > > This is basically the "Prisoner's island" of posting except there's still a bridge from the toxic island to where all the "good" people are supposed to be. My gut says that this is far from "Prisoner's Island" but I could totally be wrong. We're not trying to promote or encourage the type of behavior but if a post is low-effort and we're moderating that from Gameplay, this I think would be a good solution moving forward if we tailor it in a way that allows discussions to still be had in the rant board space. Whether it is to agree, disagree, or talk thoughtfully about it. Sometimes players themselves just want to be heard in some form but it drowns out a lot of other places. We're testing a few things here and there to see how they work and we've seen this type of post be successful before when we created a RANT thread tailored to the Start of Season last year. If it doesn't work, we can always revert back and take learnings from there to adapt more to how we can make something that works in the future. Thanks again for sharing your feedback and I'm always reading/listening!
: Boards Update: The Rant Board is now live!
Thanks for all the feedback so far with the launch of the sub-board. Generally wanted to test and get some sentiment regarding how it works and testing auto-closing feature (we'll utilize this in some other way). We'll be turning on commenting in a bit but voting will probably remain off in there.
Kürama (NA)
: > [{quoted}](name=Keyru,realm=NA,application-id=6heBIhQc,discussion-id=qoB7gPrN,comment-id=0039,timestamp=2019-02-26T18:43:04.382+0000) > > Hot is back to the front page and we're not going to be removing Discussion view. Thanks everyone so far who has chipped in sharing your thoughts about how you use the functionalities and features. Best will continue to be turned off. I've edited the post as such but we're going to explore seeing if a few of the suggestions posted here can be done. Thank you very much!! I think modifying Best as a glorified Hot, in that it'll show not-so-recent but popular / qualitative threads instead of the absolute most popular / qualitative ones from years ago. > 2) Look into reducing repetitive topics from showing up on "Hot" (would mean more deletions from moderators or megathreads) Having one's thread deleted due to similar threads already existing isn't recommended as they aren't carbon copies of the others. Most of these threads have divergent points and arguments regarding the same topic and players should be free to share their take, in their own thread should they wish. > 3) Creating some sort of rant thread/board I'd support this. > 4) Exploring if upvotes/downvotes can be shown only in the discussion Nope. Removing the ability to upvote / downvote without viewing the discussion is enough and it'll defeat the purpose of looking for & finding high quality content since everything will be hidden behind a wall and that discourages user activity and engagement. It's not enticing to have to sift through threads to find out how popular / accepted a discussion is.
> [{quoted}](name=Riñey,realm=NA,application-id=6heBIhQc,discussion-id=qoB7gPrN,comment-id=00390003,timestamp=2019-02-27T07:55:50.316+0000) > > Thank you very much!! > > I think modifying Best as a glorified Hot, in that it'll show not-so-recent but popular / qualitative threads instead of the absolute most popular / qualitative ones from years ago. Sadly not something we can do at the time being. > > Having one's thread deleted due to similar threads already existing isn't recommended as they aren't carbon copies of the others. Most of these threads have divergent points and arguments regarding the same topic and players should be free to share their take, in their own thread should they wish. Something that is worth exploring in some scenarios. Can understand that not all threads are carbon copies and if it's different enough then it shouldn't be deleted but sometimes there are 8+ same topic discussions on the front page that do clutter in some aspects. Open to exploring different ways to do this. > > I'd support this. > > Nope. Removing the ability to upvote / downvote without viewing the discussion is enough and it'll defeat the purpose of looking for & finding high quality content since everything will be hidden behind a wall and that discourages user activity and engagement. It's not enticing to have to sift through threads to find out how popular / accepted a discussion is. We definitely want to do "turn off things" as a last resort. We're actually having some good progress with testing out autoclosing discussions after a certain time period and ramping up the Rant Board. I'll share more updates as we get closer to those being live.
Keyru (NA)
: [UPDATE 2/26] Boards Testing and Thoughts
Hot is back to the front page and we're not going to be removing Discussion view. Thanks everyone so far who has chipped in sharing your thoughts about how you use the functionalities and features. Best will continue to be turned off. I've edited the post as such but we're going to explore seeing if a few of the suggestions posted here can be done. In the meantime we'll be: 1) Creating stricter rules for Gameplay since the removal of Gameplay+ 2) Look into reducing repetitive topics from showing up on "Hot" (would mean more deletions from moderators or megathreads) 3) Creating some sort of rant thread/board 4) Exploring if upvotes/downvotes can be shown only in the discussion If you have any other suggestions, feedback, or thoughts to any of the points above, please share because I am reading all the comments and listening!
Keyru (NA)
: [UPDATE 2/26] Boards Testing and Thoughts
As a minor test before the date, we just turned off Best/Hot as a viewable option on Boards home. Let me know how it is. Seeing some overall sentiment, we still might hold off from fully switching but still need more thoughts and feedback!
  Comentários de Rioters
: Cant Support Submit Ticket, or even login to their support portal.
Try submitting through the email support@riotgames.com about the issue you are having submitting a ticket and your overall issue. This will send a ticket to our team and they can help you through there as you should get replies through the email you are sending from. Definitely odd as we haven't had high reports of this interaction and hopefully our Tech team there can help you out with it!
Margarita (EUW)
: Can an Hextech Chest contain a future skin not yet available?
Yes! But it does take time for the new content to get added into the Hextech loot system. I'd recommend waiting at least a day before opening after the skin is available in the store. Good luck!
  Comentários de Rioters
Flemman (EUW)
: any eta on a fix for that problem? seems like it's a long running one (world, maybe before?)
No ETA but I know teams are aware of it.
Nardevv (EUNE)
: Mission rewards
Emotes usually are bugged and need a relog to show up after you've unlocked it. You should see it on your next login!
: Op had his post reaponded by a Rioter, so copying Keyru's repsonse here. ___ > [{quoted}](name=Keyru,realm=NA,application-id=yrc23zHg,discussion-id=c7EL1bBz,comment-id=0056,timestamp=2019-02-16T21:43:29.103+0000) > > There are no chat logs here because this was a griefing suspension, not a chat suspension. But, chat logs actually give us a lot to the story that you changed to make everyone on your team to look like the bad guy and not yourself, so let me share the full story here with chat logs included. > > You went into Champ Select as Top pick and after ban phase decided to take your Jungler's hovered pick and IMMEDIATELY switch to Ghost/Cleanse. Not only this, you don't type at all during this time to your teammates and then type "dance mid" afterward not showing any intent to try to win this game. > > This wasn't in any way doing an off-meta pick or you getting trolled, but instead, you trolling and griefing your team from the start. The suspension was accurate. >Pre-Game Chat: [2019-02-11 18:02:12 PST] Trolled Teammate: really [2019-02-11 18:02:45 PST] Teammate 1: ? [2019-02-11 18:02:48 PST] Teammate 2: np [2019-02-11 18:02:50 PST] Teammate 2: we report them [2019-02-11 18:02:57 PST] Teammate 1: whats the problem here [2019-02-11 18:03:02 PST] Teammate 2: idk [2019-02-11 18:03:04 PST] Teammate 2: we report, dw [2019-02-11 18:03:06 PST] Teammate 2: 2 bans [2019-02-11 18:03:07 PST] Trolled Teammate: this guy took my rengar and is inting [2019-02-11 18:03:08 PST] Teammate 1: yea [2019-02-11 18:03:10 PST] Teammate 2: ya [2019-02-11 18:03:11 PST] Teammate 1: im not dodging [2019-02-11 18:03:14 PST] Teammate 2: but u pick soraka and int too [2019-02-11 18:03:14 PST] Teammate 1: you guys can both take a fat ban [2019-02-11 18:03:15 PST] Teammate 2: so [2019-02-11 18:03:18 PST] Teammate 2: u reported as rwell [2019-02-11 18:03:27 PST] Teammate 2: all good [2019-02-11 18:03:28 PST] Teammate 2: 2 bans [2019-02-11 18:03:31 PST] Teammate 2: will be a worth loss [2019-02-11 18:03:38 PST] Ozu: GOOOOOOOOOOOOOOOOOOOOGOOOOGOO [2019-02-11 18:03:38 PST] Teammate 3: I've had 2 remakes [2019-02-11 18:03:40 PST] Teammate 3: and 4 dodges [2019-02-11 18:03:42 PST] Teammate 3: please [2019-02-11 18:03:43 PST] Teammate 3: not again [2019-02-11 18:04:00 PST] Teammate 3: someone dodge [2019-02-11 18:04:01 PST] Teammate 3: ffs [2019-02-11 18:04:14 PST] Ozu: dance mid [2019-02-11 18:04:14 PST] Teammate 2: nah [2019-02-11 18:04:14 PST] Ozu: gogo
Locking this thread up because of my response here to the other thread: https://boards.na.leagueoflegends.com/en/c/general-discussion/c7EL1bBz-riot-legendarys-response-to-taking-ghostcleanse?comment=0056
water2356 (EUNE)
: Problem With Support Ticket
Looks like you were able to respond back to the ticket that you weren't able to see the responses so they'll get back to you after that. Normally you should be able to see the response through an email but odd that you aren't receiving them.
: Unfortunately, I think their Live Chat has been down for the past few days. I've been checking multiple times since I submitted my ticket a few days ago and haven't seen the Chat option available during the hours of operation.
> [{quoted}](name=shakesd33,realm=NA,application-id=okOuNvuT,discussion-id=XKvAFb1X,comment-id=00000000,timestamp=2019-02-14T06:09:45.961+0000) > > Unfortunately, I think their Live Chat has been down for the past few days. I've been checking multiple times since I submitted my ticket a few days ago and haven't seen the Chat option available during the hours of operation. Live chat has been turned off due to our incoming ticket volumes the last few days. Once we normalize it will be turned on again when we can appropriately answer in a reasonable time to cover it.
: Do tickets get handled on a first come, first served basis or do certain types of tickets get addressed before others? Are you allowed to share how the process works?
> [{quoted}](name=shakesd33,realm=NA,application-id=okOuNvuT,discussion-id=Ezgw0YcA,comment-id=0000000000000000,timestamp=2019-02-14T05:53:00.340+0000) > > Do tickets get handled on a first come, first served basis or do certain types of tickets get addressed before others? Are you allowed to share how the process works? First come first serve. We do have teams split up by discipline so generally our higher queues (PB/Accounts) get backed up way more than some others (Tech).
AIQ (NA)
: Is it due to a specific issue? Like High volume due to "..."? Lack of Support? Bug?
> [{quoted}](name=AIQ,realm=NA,application-id=okOuNvuT,discussion-id=Ezgw0YcA,comment-id=00000000,timestamp=2019-02-13T19:38:41.990+0000) > > Is it due to a specific issue? Like High volume due to "..."? Lack of Support? Bug? No specific issues but just a high inquiry volume. We're working vigilantly to get back to our normal response times!
: Suggest update / clarification on Riot support site?
You could always write in a support ticket to suggest to us but what's the KB article that seems to be lacking?
Haseeb (NA)
: Long ticket response time.
We've been a bit behind in our queues but you should get a response sometime today.
: Ask a Heimerdinger Main (feat. Heisendong & lolGunSlinger)
What's the best way to set up turrets? Is there a specific formation or way they should be placed? Really awesome to see this on the Boards. Thanks to Wuks setting it up and thanks Heisendong and Gunslinger for spending the day answering!
Aqus Senpai (EUNE)
: [Regarding skin transfer] Aka can you guys help?
It's really awesome to see the community rally behind this cause and it makes me feel terrible because I'm going to be bad guy Rito here, swooping and swatting down... The forum post linked is from 2012 and not something we offer at this time. The answer provided in the ticket was inaccurate as we do not transfer skins between accounts. We'll be looking into fixing that messaging on our end in Player Support. Sorry about this again. ;-;
  Comentários de Rioters
Râmmus (NA)
: I thought one of my accounts got hacked, riot support's response is to ban my main and my backup.
> [{quoted}](name=Râmmus,realm=NA,application-id=yrc23zHg,discussion-id=AsdqrxU2,comment-id=003a00010000000000000000,timestamp=2018-09-14T07:07:03.894+0000) > > well i am the original account owner, riot just doesnt tell you what you got riot or wrong, i know for a FACT i did not get everything or even close to everything wrong, i know i got about 95% of it correctly. If you bothered looking at the other pages, there are multiple people who are in the same position as me. Theres no point in talking to riot over the course of a few days back and fourth, pretend to be angry then write a rant on boards for the sake of lying. that sounds like an incredible waste of time I’ll be a bit more blunt here. The claims you are making in this Board’s thread do not match to either of the two accounts you are trying to recover. One of them being that both accounts did have their old emails verified. There’s more that don’t matchup. We don’t tell you specifically what you got right or wrong because that helps you to get access to an account that you did not create. However, if this does help, you answered 95% of the questions incorrectly.
Râmmus (NA)
: I thought one of my accounts got hacked, riot support's response is to ban my main and my backup.
Account recoveries are always a difficult inquiry we get in Player Support. In general, we want to make sure we are giving the account back to original creator of the account and have a strict process set up for that. This is in relation to the questions and steps given by our agents. We know there is a ton of questions and that some of them might be super hard to remember but you **do not** have to answer all of them. We ask these questions so that we can gather as much context as possible to make sure we are recovering to the right person. As most have mentioned here already, if the correct answers are given and there is no suspicious activity to the account, the process is fairly smooth and seamless with the account back to the right hands quickly. In this case and for others that have had difficulties, the not so smooth process relates to answering a majority of the questions incorrectly and/or providing information that matches a period of the account access where suspicious activity was detected. We cannot go into details or specifics of the suspicious activity due to the sensitive nature of investigations, requests, and account/player privacy. We understand there’s pain involved with losing access to an account. In most cases, we are able to recover accounts back to their original creator quickly and efficiently. In the rare cases where we see that something isn’t adding up on our side, however, we need to investigate further before we can make a recovery decision we are confident will result in the right person getting the account back.
: what role is the best solo carry atm?
I think any role can impact others. It's more about what you do when you have a lead that generally wins game. Get control over objectives, really starve out the opponent, help your other lanes that aren't doing so hot or need that push to go into winning so it's not just you doing the hefty work. Top can utilize bringing attention to them by splitpushing or using TP to turn an unfavorable fight to beneficial. Mid can roam to any lane or invade in the jungle with your own jungler to gain control. Get good vision, keep pushing out the opposing laner and focus on getting good vision/control of objectives. ADCs can kind of do the same as the top laner to bring pressure to them but after tower or pushing out the opponent, you should go grab dragon. After both dragon and the tower is gone, rotate to push in mid or swap with top laner to get another tower. In the end it's all about pushing the team in and gaining more for yourself and getting a big lead to end the game without letting them catch up.
: no one from riot helping in the help/support section?
Hey HHeyBlinkin, We've recently stepped away from officially supporting here and have moved this sub-board back to focusing on player-to-player supporting. While our Poros won't be answering every thread here, they may come around from time to time to help answer questions or creating focused Help Desk/megathreads. If you'd like more immediate or official support, please reach out in either a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) or [Riot Support Twitter](https://twitter.com/RiotSupport).
  Comentários de Rioters
  Comentários de Rioters
: I just realized we could make a comment chain rainbow
: First Ear, Now DragonTroopBeta?
Want to clear things up here before too much theorizing happens without full context of the story or issue. The story and situation that lead up to this, you can ask DragonTroopBeta as it's more their story to tell than mine. The action was directly tied with the now deleted comments made in the Ear discussion which are still quoted so feel free to read them if you'd like. This wasn't an action that was taken on a whim and we've been discussing these aggressive comments for awhile now. We've mostly been lenient and letting the targeted comments slide but it's slowly been crossing a line and I will not tolerate personal attacks to the volunteers rather than the moderation itself. If that's something you would like to speak directly with me about, feel free to hit me up in the [NA LoL Boards Discord](https://discord.gg/nalolboards). DragonTroopBeta and I discussed one on one privately through Discord earlier today after the suspension was placed and resolved the issue at hand. I agree with the suspension and they also agreed. Screenshot for proof below. Won't share the rest of the conversation and that's up to DragonTroopBeta if they would like. https://gyazo.com/787b4a04fbe3245196f4137fa684ff1b.png
: Wrongfully suspended and punished for Elo Boosting
Hey all, Chiming in to say that our support team handling these types tickets are not robots and each player that is writing in regarding their MMR bans does have a human eye looking at them. I know it kind of sucks that we aren't sharing more information but this is done so that for those who are in the 100% (which we are confident in) can't retrace their steps and "fix" what they did that got them caught in the first place. MMR Boosting doesn't have to be a paid service. It can be a simple act of sharing an account with someone and them playing ranked on it. They don't have to reach a particular tier (Gold+) and it doesn't look into how you played the majority of the season. Once someone that is not you, logs into your account and plays a ranked game, this is considered MMR Boosting. This is why we strongly tell players they should not share their account information and credentials, even to those they trust. As to OP, I've read your case. Multiple agents and myself included, have looked into your account and we're all confident this was an accurate punishment which won't be reversed. We can continue the discussion in the support ticket that you submitted.
: 14 day ban for asking the flaming support who he said Kys to...
Just wanted to step in here real quick as Player Support and say that the player did indeed reach out to us and after chatting with them, the ban was removed. As a reminder, you _**NEVER**_ have to or should repeat what other players say in-game that is considered offensive and punishable. The best action is to report them at the end of the game so the systems can review their account and behavior.
: It's a you problem, definitely.
Can you show me a full screenshot of what you are seeing? Including the top bar.
: > [{quoted}](name=Dark Morgana,realm=NA,application-id=osqw6G4M,discussion-id=AULEwiRA,comment-id=0001,timestamp=2017-11-08T00:28:02.454+0000) > > The first issue I want to address here is the disconnecting. Have you been dealing with disconnections frequently and where exactly is it happening? > > The second part to this is even though it wasn't your fault, disconnecting leaves your team at a disadvantage. So, even though you came back you won't reap the rewards for returning as your team had no idea if you were returning. The same thing happened to me except I didn't even DC from the game. Regular first game of promo, no problems and result was a victory. Promo counter counted it as a loss for some reason.
> [{quoted}](name=TailSurprise,realm=NA,application-id=osqw6G4M,discussion-id=AULEwiRA,comment-id=00010000,timestamp=2017-11-17T21:01:11.000+0000) > > The same thing happened to me except I didn't even DC from the game. Regular first game of promo, no problems and result was a victory. Promo counter counted it as a loss for some reason. Heyo! It looks like you dodged a game yesterday which counted as the first lost in your series. After losing a game and then winning a game, your series is at 1 win and 2 losses. Good luck in your series to Gold!
: https://imgur.com/a/LMfAd
Ah! Thanks for the screen. Ascension doesn't count for getting Mastery tokens 6 or 7. These can only be received through Summoner's Rift Normal or Ranked mode.
: Getting S- or higher with no tokens
I looked into your match history and don't see any above A+. If this isn't right, feel free to link your match history so we can double check in our Player Support tools.
: RIP OFF!
Have you checked out your missions tab for one called "Rune Collector"? This should give you Blue Essence for those spent on runes once you play a matchmade game.
: Issue with blue essence when I logged in (Really could use a rioters help)
Check your mission tab and you should have one called Rune Collector. From there, you have to play one matchmade game and orbs will show up in your loot to redeem the rest of your Blue Essence from runes.
passıon (NA)
: I kinda fucked myself with the BE
Hey Màx, Sorry to hear that you had this FeelsBad moment. Player Support can help you out if you write in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new). We'll revert the purchases so you can buy that awesome Urfwick skin like you deserve. Thanks for being such a longstanding player!
: Gems? Where Are the Gemstones in BE Shop?
You can get them by going to Store > Accessories > Summoner Icons ! https://imgur.com/a/sj1jp
: Will I be eligible to collect the upcoming challenger rewards if i'm challenger on flex 5v5 ? (besides the rewards gold+ gets) or are they just for Soloq challenger?
Challenger rewards will be given in all ranked queues.
Gilor (EUNE)
: so if i got a 14 ban before do i get the rewards? on september
You won't be eligible if you received a ban in September.
Exibir mais

Keyru

Nível 140 (NA)
Total de votos positivos
Criar uma discussão