BigFBear (EUW)
: Client Bug: Can't reconnect to game + no PLAY-Button
I HAVE RECENTLY HAD THIS PROBLEM, I CHANGED REGIONS AND CAME BACK TO ORIGINAL REGION AND THE TOP BAR IS BACK I HAVENT ENTERED A GAME YET THO.
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rujitra (NA)
: > [{quoted}](name=MCAlts,realm=NA,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=0001000100000000,timestamp=2019-05-27T22:39:19.495+0000) > > so will i get an email if someone responds to it? Yes, if you got the email for ticket creation you will get an email with response.
> [{quoted}](name=rujitra,realm=NA,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=00010001000000000000,timestamp=2019-05-27T22:45:00.374+0000) > > Yes, if you got the email for ticket creation you will get an email with response. Is there anything I should do in the meantime
rujitra (NA)
: > [{quoted}](name=MCAlts,realm=NA,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=00010001,timestamp=2019-05-27T21:56:19.166+0000) > > I am receiving emails for my ticket creation, I just made another one but when I go to view it, it says it does not exist. I can also still log onto the account but after some time it comes up with the same message https://gyazo.com/2cecc28d079732cc6c149cafa256853a If you're getting emails, stop creating tickets. If you get a confirmation email, you will get the response to your ticket through that email - no need to keep trying just to see it on the support site. Tickets related to possible account hacking/compromise are hidden so as to not give the hacker a clue that they're getting caught.
> [{quoted}](name=rujitra,realm=NA,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=000100010000,timestamp=2019-05-27T22:27:55.296+0000) > > If you're getting emails, stop creating tickets. If you get a confirmation email, you will get the response to your ticket through that email - no need to keep trying just to see it on the support site. Tickets related to possible account hacking/compromise are hidden so as to not give the hacker a clue that they're getting caught. so will i get an email if someone responds to it?
: change your email and password ASAP before they do to not loose your account. edit: since you're not receiving the password reset emails it's possible they already have changed the email but not the password. I guess waiting for the ticket is the only thing you can do. Getting an official Rioters attention on the boards could help.
> [{quoted}](name=Ozzie Storm,realm=EUW,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=0001,timestamp=2019-05-27T21:36:49.967+0000) > > change your email and password ASAP before they do to not loose your account. > > edit: since you're not receiving the password reset emails it's possible they already have changed the email but not the password. I guess waiting for the ticket is the only thing you can do. Getting an official Rioters attention on the boards could help. I am receiving emails for my ticket creation, I just made another one but when I go to view it, it says it does not exist. I can also still log onto the account but after some time it comes up with the same message https://gyazo.com/2cecc28d079732cc6c149cafa256853a
radetari (EUNE)
: contact riot support on twitter, maybe there they could help
> [{quoted}](name=radetari,realm=EUNE,application-id=yrc23zHg,discussion-id=yTVroE7l,comment-id=0000,timestamp=2019-05-27T21:34:00.885+0000) > > contact riot support on twitter, maybe there they could help it says report a bug on the twitter, is this considered a bug?
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MCAlts

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