I wrote a separate reply stating this, but I'd like to reply to you specifically about the game's pacing. Now I don't think I've played enough games compared to others this preseason to know 100% what I'm talking about, but here's my shot at it: I think one core issue is that Runes were always an early game crutch. And it seems like Riot, as is the theme with most changes this year, really wanted to hone in on Runes as an early game mechanic. However, since it was also being combined with many unique aspects of Masteries and the Keystone system, some late-game options were also added. This had led to a conflicting feel with the Runes. Most still seem like early game dominators while things like CDR-related runes and Gathering Storm don't always even feel like they have an impact. Another issue is, ironically, just how great and unique these Runes are. I'm not saying it's a bad thing, but some Runes like Lethal Tempo can replace the need (or at least delay it) for some champions to invest in items for certain stats. For this particular example, the fantasy it to obviously break the attack speed cap for a few seconds, but 30-80% is a decent amount and can easily be seen as at least a temporary substitute for buying an Attack Speed item while a champ buys an IE or BT instead. Like I said, I haven't really had the time to test too much out so far, so I can't go into many other specifics. But at least from what I've seen, it seems like some champs can Rune-away their early game weaknesses, if you will, and just get straight into forcing fights and dealing damage, making it seem like damage itself is the problem. I do love most of these changes that I've tried and the uniqueness and utility that they bring to the game. But as for game pacing, it seems like some champs are already set early game just because they synergize so well with the changes. And everyone has many more resources during laning phase than before. I don't know if this is necessarily a bad pace, or if it goes against my ideal, but I do play a lot of late-game champs and it does feel like their fantasies are being a little shunned in favor of those who can snowball. And I can also say those late-game champs aren't having as much trouble early game either, so sometimes even I'm the one to do the snowballing. But it still seems to conflict with some runes being meant for a late game that doesn't exist as often as it used to. Thanks for reading! Sorry it was a bit longer than intended.
TheUltimateLife
Thanks for the reply! My experience early on with Precision runes was that I started out running lethal tempo all the time for late game scaling, then realized that press the attack was giving me much more value during laning trades, so I guess I went through a similar thought process as you - the early game rune ended up feeling more impactful.
To be fair.... The Rune bonuses highly reflect the same bonuses you would have gotten from the old runes: For example, Sorcery/Domination: 15 AD or 25 AP They added 8.5 armor to most champ's base armor (Sealing Runes), so we're looking at Marks, Glyphs, Quints, as well as higher base HP and level HP, and in some cases, resist. Old : 8.5 AD from Mark Quints: 6.75 Total: 15.25 AD Old: 12 AP from Glyphs. Quints: 14.85 Total: 26.85 AP And, with AP, it was usually Mag Pen Marks, so AP rune adjustments are balanced..... AD, you ran some magic resist and some AD champs have had Mag resist added to their base stats, so again.... balanced.
Azadethe
That was basically the hope, that by rolling some of the typical runes into each champions base stats and some of the path bonuses, we could mitigate the loss of some of those early defenses.
I like how you guys pretend that buffing turrets would lead the whole game to revolve around turtling underneath them. It seriously makes me laugh and wonder if you play the same game. Please stop with this bullshit already and give turrets a REAL buff.
Swarovsko
I'm not trying to pretend adding a bit of armor to turrets breaks the game, just trying to explain why designers might be careful about buffing them. I totally agree with you that there's a better middle ground.
Hi I've been stalking the boards a lot since the preseason started, and there is definitely more negative feedback than positive, so I've decided to make a quick summary of all the issues for Riot to see. 1. **The blue essence system is very unwelcomed.** - Whether or not the numbers add up in the long run, and you do make more BE than you would IP .. the system feels very unrewarding the way it's set up. Leveling is becoming a chore, instead of an enjoyable grind. Many people don't seem to like the RNG factor of BE gains you get, and if you end up needing 50-150 BE for a champion you want, you have to play 10 more games to level up, just to get it. 2. **Turrets are ridiculously weak.** - Even before preseason this was a complaint that seemed to just get thrown under the rug each time it was brought to the surface. Personally, I believe that a turret should be a safe haven for you; something you feel safe underneath (if you're losing lane hard or the enemy decides to bring 3-4 people), but it's not. Now instead of trying to protect a tower vs 3 people, you know it's better to just back off cause it's becoming impossible to win against tower dives now. Mechanics and strategy should be rewarded when you tower dive, but now all you have to do is stick a level 6 tank underneath it, he tanks 3-5 shots, and walks away with half his health left. 3. **Games are too short/snowball too quickly.** - This has been happening since the beginning of season 7 and I think even before that as well. I do agree that having a 40-50 minute game every game would get old, and thus I'm glad that they are shortening it from that amount.. however now every game feels like when one team gets ahead, they stay ahead. This just isn't the right approach to a game like League. Most of the genuine excitement this game offers, is the crazy and unpredictable teamfights, the comebacks, and knowing good teamwork can defeat 1 or 2 really good players. I think they are ignoring this a little too much, and if you don't want to drastically change it, at least fix it up to make it so laning phase doesn't decide the game. 4. **New runes and masteries have everyone doing too much damage.** - This kind of goes with #3, but it's definitely a reoccurring topic on the boards. Some people are enjoying this change, they feel like instead of having a few broken champions, now they can all be broken, which turns into a balanced game. My personal opinion on this issue is that the more damage > the shorter the games > the less excitement .. so I think they do need to reduce some damage or add some more defensive stats so that every damage champ doesn't feel like it's supposed to be a burst champion. 5. **The Riot company feeling like it's becoming more and more neglectful.** - My opinion on this one is not that strong, however there are some things I've noticed over time. Too many people feel like Riot just doesn't care anymore. This game has gotten huge since it first came out, with eSports, merchandise, the number of players has increased dramatically.. I mean you can't talk to a gamer anymore without them knowing (or playing) League of Legends. I love that this game has had so much success, because it really is an amazing game and it's not difficult to fall in love with it. Success is great, but Riot, you don't want to be a company who gets big and then stops caring about your players. Just because there are opportunities to make more money doesn't mean it's always the best way to go. There are so many people who've been with this game for 5+ years, we are here cause we love the game and we don't want to go anywhere else. Treat us like your children/friends/family ... not like customers. As EA has shown us, even a loved company can become despised because of greed for money. If this post goes well, I will make another one in a month or 2 stating the positives/fixes or some more negatives if it continues to go that route. If you disagree with what I've said, please don't take it personally.. feel free to voice your opinion and let me know how you feel. TL:DR- 1. The blue essence system is very unwelcomed. 2. Turrets are ridiculously weak. 3. Games are too short/snowball too quickly. 4. New runes and masteries have everyone doing too much damage. 5. The Riot company feeling like it's becoming more and more neglectful. We love this game, and this company.. we just want everything to feel better for everyone. =) {{sticker:vlad-salute}}
Apex ADC
I like lists. If you ever need to lure me into a thread, concise lists are a good way to do it. Lemme try and ramble a bit about each of your points and you can call me out if I'm talking nonsense. > **1. The blue essence system is very unwelcomed.** We've definitely seen a lot of feedback around the new leveling system. Some of the things you mentioned (like being just short of the BE for your next champion), we're planning on addressing next patch by [adding BE to first win of the day and reducing the grind at higher levels.](https://boards.na.leagueoflegends.com/en/c/developer-corner/hAaYMrEs-leveling-and-rewards-early-impressions-and-adjustments) In regards to how leveling feels, we're keeping an eye on this as well. We do think leveling is a better long-term system for league, so we're probably going to spend some time seeing how the 7.23 changes feel before making any additional changes - but we're watching. > **2. Turrets are ridiculously weak.** Turrets have a tough job. They need to balance between being defensible areas of the map while at the same time not being so strong that the whole game revolves around turtling underneath them. That said, [Maple Nectar mentioned that they will be getting a small buff in 7.23. ](https://boards.na.leagueoflegends.com/en/c/gameplay-balance/PXqgGQss-riot-why-are-turrets-made-out-of-wet-toilet-paper?comment=000e) > **3. Games are too short/snowball too quickly.** [Meddler talked a bit about this in his most recent gameplay thoughts post. ](https://boards.na.leagueoflegends.com/en/c/developer-corner/5yv0tj2J-quick-gameplay-thoughts-november-15) TL;DR - Preseason always has the chance to mess with average game length, especially with the Runes changes this year. Average game time hasn't changed too much, but that doesn't mean game pacing is necessarily where it should be. We'll check back in after gathering more data. I would like to hear more about this from you guys though. Sometimes when I see this feeling expressed on the boards it's in a super exaggerated "All games are decided at 10 minutes" kind of way - which isn't the case (at least in my games, but maybe that's because there's no lead too great for me to throw away.) If you'd like to talk a bit more about what your ideal pacing of a game of league looks like - I'm all ears. > **4. New runes and masteries have everyone doing too much damage.** Probably true! Preseason is always a bit unbalanced, since so many changes are happening at once. We haven't seen too many extreme outliers this year, but there's certainly more tuning to be done. A lot of people are also running squishy assassin comps without a real tank, which could be supplementing this feeling. > **5. The Riot company feeling like it's becoming more and more neglectful.** I'm really sad if that's how you feel. The reason most of us were drawn to Riot in the first place is because we care about players, and wanted to work at a company that reflected that care. It's certainly more challenging to keep in touch with players now compared to the early days- chiefly because there's so many of you! But we're still here, and we still care. I hope we can keep finding better ways to show it.
network error message pops up everytime i try to install it again could anyone help?
Quinnie
Heya, you might be getting blocked from reaching the patching server. Download our [hextech repair tool](https://support.riotgames.com/hc/en-us/articles/224826367) and see if auto-configuring your firewall settings with could help here. Additional steps are also available in our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to continue helping to rule out possibilities.
54367 PING OVER TIME 0ms 0.125ms 0.25ms 0.375ms 0.5ms 0.625ms 0.75ms 0.875ms 1ms JITTER OVER TIME 0ms 0.125ms 0.25ms 0.375ms 0.5ms 0.625ms 0.75ms 0.875ms 1ms PACKET LOSS OVER TIME 2% 1.75% 1.5% 1.25% 1% 0.75% 0.5% 0.25% 0% Yea, Only packet loss is the issue.
alaskaneagle
Ouch. :( Indeed. Let me know if the connection guide helps out here, it should do the trick!
> [{quoted}](name=Porocles,realm=NA,application-id=osqw6G4M,discussion-id=klEs7zoG,comment-id=0001,timestamp=2017-11-18T21:36:59.712+0000) > > Heya, it's hard to say what's causing the spike for your specific issue but we can get more info to find out. Run a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) for these impacted matches to get an overview, and let me know the details and score you received. > > We can also get a traceroute to see if there are any snags along the way while reaching the game server. Download [WinMTR](http://winmtr.net/winmtr-v0-92-now-available/) and run a route to the game server: 104.160.131.1. Run it for about 5 minutes, remove the IP on the first two rows, and let me know what you find. I used the Log Reader to check the status of my last game from the night of 11-17-17 and my first game from the morning of 11-18-17. The **Overall Connection score** for the game on **11-17-17** was 96/100, 42.78ms , 0.11% avg. packet loss and 0.71ms avg. jitter The **Overall Connection score** for the game on**11-18-17** was 65/100, 115.83ms Avg Latency, 0.31% avg. packet loss and 13.08ms avg. jitter
SeizeThyLantern
Hey thanks for the info here. It looks like your connection to the game server might be unstable and degrading overtime. Aside from a traceroute, you may want to run over each step of the [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to resolve this, and test in a custom game.
I know this is out of line, as I'm talking to a Riot God, but I would love feedback on my first polycount draft if you have the time. Its just the first idea, less than 600 words, and isn't terrible in my opinion. If not, then no worries. https://boards.na.leagueoflegends.com/en/c/skin-champion-concepts/BYoYAjQ5-perfection-first-idea-for-polycount-writing-contest-feedback-pleased Also, where do we turn in for PolyCount contest? Is it just the boards? or on the polycount website?
Better Jungler
> [{quoted}](name=Better Jungler,realm=NA,application-id=6kFXY1kR,discussion-id=AHwU8e1q,comment-id=00010000,timestamp=2017-11-18T19:31:11.672+0000) > > I know this is out of line, as I'm talking to a Riot God, but I would love feedback on my first polycount draft if you have the time. Its just the first idea, less than 600 words, and isn't terrible in my opinion. If not, then no worries. > > https://boards.na.leagueoflegends.com/en/c/skin-champion-concepts/BYoYAjQ5-perfection-first-idea-for-polycount-writing-contest-feedback-pleased > > Also, where do we turn in for PolyCount contest? Is it just the boards? or on the polycount website? That’s great you’re entering! Sadly, we’re not allowed to give feedback on submissions. :( There might be some folks here who could give it a read if you were interested. I think there are also some work in progress pages on the poly count website. I believe the instructions for final submission are on the main page for the contest. GLHF!
I just finished a bot game on TT and didn't receive any xp except for my daily bonus. I only got the 575 xp from my daily bonus but nothing else. Anyone know why this is the case?
DeluxeMLG8751
Heya, was this the match with Vi? It looks like you were marked as afk in this game so you woudn't receive XP for the end of the match. It's interesting, though, because you did still receive your First Win of the Day mission for it because your team won. I'm not sure if that's intended, but I hope that clears things up.
Plz answer i am so confused
LilBittyDragon
There are login issues on NA right now, but they seem to be clearing up. We'll continue posting updates on the [service status](http://status.leagueoflegends.com/#na) page.
When im in a league game and theree is a teamfight when everyone has full builds my fps drops to 30 fps when usually it was 60. But these weeeks on average i get 60 when usually i receive about 100-200 fps... Why is there a sudden decrease in my fps?. These are my specs AMD FX(tm)-8350, x64 based processor 4.00 ghz 8 core processor 8 Gig ram NVIDIA Geforce GTX 1060 3G On league i run on high graphics and shadows off. On league i do low spec enabling and also the other client closed in game.... SO whats making my frames drop.... I used to have the same graphic settings and had 200 fps but now its at like 30
FirstRyde
Your game files could be having trouble rendering during these big fights. See if a force repatch can help with our [hextech repair tool](https://support.riotgames.com/hc/en-us/articles/224826367). Otherwise, use our [FPS issues](https://support.riotgames.com/hc/en-us/articles/201752684-Low-Frame-Rate-FPS-Troubleshooting) guide which can help tune things up a bit. Let me know if that helps you out.
54367 Lost another game due to your packet loss issues. I say YOUR because lol is the ONLY game I play or have EVER played that has issues like this with packet loss... WTF
alaskaneagle
Packet loss is OP and it sucks! Your network could have having issues specifically trying to reach the game server, but a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) can offer more context specific to you. Your best bet for now would be run over each step in the [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to troubleshoot, and test it in a custom game.
My client was working fine last night but as I got on tonight and attempted to log in, I got an error on the client telling me that I was unable to connect to authentication services. I installed the hextech repair tool and played with it a bit but no success. I flushed my DNS multiple times still to no result. What can I do to fix this? Edit: its working now
Elucios
You're not alone, NA seems to be having login issue. We'll be posting updates on the [service status](http://status.leagueoflegends.com/#na) page, hang tight!
Auth server is not working wont let me log in was working yesterday
ASVAB waiver
Thanks for the heads up, we're looking into this now.
UNABLE TO CONNECT TO THE AUTHENTIFICATION SERVICE.
Goddess Sentinel
Hey we're looking into this now! We have a pinned thread up and posting updates on the [service status](http://status.leagueoflegends.com/#na) page.
Well, I'm typing in my password, and it says "Unable to connect authentication service". So I retype my user name AND password and it still repeats. So, I don't know what to do anymore, I closed and open my client, and i re set my computer, but still same thing appears !! May I get so answers because i just want to play some League!
LigthOnly2
Hey guys! Already got a[ sticky post](https://boards.na.leagueoflegends.com/en/c/help-support/b5AbXoEc-nov-18-1017-na-login-issues) up and running, and we put up a [service status](http://status.leagueoflegends.com/#na) page. Our network team is aware and looking into it now!
Hi friends, NA is currently having issues for some players trying to reach the authentication server to log in. We currently have a [service status](http://status.leagueoflegends.com/#na) page for updates. Hang tight!
it is annoying and I have to turn off entire sfx for it
Flustig
Hey, there have been a few reports on this and appears to be a bug. I'm not part of the QA team so I can't really give more info or an ETA, but try disabling your SFX on the client settings for now to see if that helps.
Hello everyone. I want to buy a New laptop to Play lol. This is Lenovo 110 _ 15ACL CPU AMD A6-7310 RAM 4 GB Disk 1 TB Te. Graphic AMD Radeon R4 I wait that i could play about 50 fps in low graphics. Thanks.
Tarisas
I couldn't tell you what to pick out, but I can suggest our[ recommended spec](https://support.riotgames.com/hc/en-us/articles/201752654-Minimum-and-Recommended-System-Requirements)s guide. This can help find a choice best fit for you! :D
no help
milnosthelegend
Hey there, we can help! Fill out an [account recovery form](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=72416) and our account team will respond back as soon as they can to assist with recovery and updating your account info. See you there!
When logging into my account the first win of the day quest doesn't show on the quests even though I haven't played on this account for a couple of days any comments will help thanks.
TheÊxiledOne
Hey there, you're a bit too low level still. You will see the mission starting at level 15!
my account is ban for until November 18 2017 2:33. So I check when it was a 2:40 but my account is still ban. Does anyone can tell me what's going on?
OzoneWhite
Hey there, you still have a little more time left on this suspension. It should be lifted at 2017-11-18 14:33:26 PST.
When or Is the ranked season ending? Pls write
ShadownWorker
The ranked season already ended. xD Ranked is still available though, but season rewards are already in distribution so any progress won't really matter until next season.
Hey there, I got a question about low priority queue. I have waited 18 min, because I have a low priority queue of 20min. But when my timer says 12 min remaining, the timer resets itself to 20 min... Picture: http://prntscr.com/hc19nn First I thought that this was a bugg so I left queue en rejoined it, I waited till 12 min remaining and the timer reset itself again to 20min... Then I restarted my game and tried it again, without any succession... Now I have waited 24 min and I need to wait 10 more minute's to start my game.. Picture: http://prntscr.com/hc1be1 Can someone explain to why?
fxk11
This could happen if you're having connection issues that's causing you to lose comms with matchmaking while waiting to queue. Leaverbuster is good at catching what could otherwise have been another leave, so it may be a good idea to stick to customs for now and troubleshoot this. Run through our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide which should fix this up. You also have 3 games left of [leaverbuster](https://support.riotgames.com/hc/en-us/articles/201752714-LeaverBuster-FAQ), so you'll see the lower priority queue for a few more matches. While you troubleshoot, I've created a ticket for you as well. This will allow our tech team to work with you directly and see if there's anything else going on, of we can do something for you. Your ticket number is #32667721. We'll get back to you there as soon as we can. :)
Every time I leave a game or log on, I get the preseason pop-up. How do I get it to stop?
QuietPhoenix
This could be a setting or even connection issue that's failing to tell the server that you received the notification. Start with a config reset to see if that fixes it for you: Log into the game client. Navigate to C:\Riot Games\League of Legends\Config Delete the file named **game.cfg** and **persistedsettings.json** Go into a custom game and verify that settings have saved properly. Leave game to sync settings.
I have an Nvidia 940 mx driver, latest version. This started happening recently. I dont know what's going on, my entire computer crashes, not just the game, and only in fullscreen. :(
SYN7GankHeim
Heya, what happens if you tap Alt+Enter when the match starts? This should swap you from full screen to windowed. If that fixes it, there could be driver or setting issues causing this crash. Firstly, see if resetting your config settings can help by resetting your resolution settings: Log into the game client. Navigate to C:\Riot Games\League of Legends\Config Delete the file named **game.cfg** and **persistedsettings.json** Go into a custom game and verify that settings have saved properly. Leave game to sync settings. Make sure to test it in a custom so you don't get any penalties. You may also want to go over the [FPS issues](https://support.riotgames.com/hc/en-us/articles/201752684-Low-Frame-Rate-FPS-Troubleshooting) guide to help make sure that your settings are tuned up.
looked online said run WinMTR for 5 mins and post results. dont know if this will help |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 192.168.0.1 - 0 | 1173 | 1173 | 0 | 0 | 6 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | |bmly-core-2b-xe-735-0.network.virginmedia.net - 1 | 1153 | 1148 | 9 | 15 | 44 | 12 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | brnt-ic-1-ae0-0.network.virginmedia.net - 1 | 1169 | 1168 | 10 | 21 | 175 | 17 | | m686-mp2.cvx1-b.lis.dial.ntli.net - 0 | 1173 | 1173 | 10 | 17 | 54 | 10 | | 213.46.174.118 - 1 | 1161 | 1158 | 10 | 18 | 62 | 19 | | ldn-bb3-link.telia.net - 1 | 1169 | 1168 | 11 | 18 | 67 | 15 | | nyk-bb3-link.telia.net - 25 | 598 | 454 | 83 | 89 | 110 | 84 | | chi-b21-link.telia.net - 2 | 1105 | 1088 | 0 | 134 | 159 | 135 | | riot-ic-315569-chi-b21.c.telia.net - 1 | 1169 | 1168 | 0 | 134 | 165 | 132 | | 104.160.131.44 - 1 | 1169 | 1168 | 0 | 135 | 163 | 136 | | 104.160.131.101 - 2 | 1105 | 1088 | 0 | 135 | 179 | 138 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 235 | 0 | 0 | 0 | 0 | 0 |
ViolentTrooper
Hey thanks for this, it helps a ton! I hate to say this, but it looks like your ISP be is having a few hiccups. As soon as your connection leaves your home network, you are quickly running into snags and packet loss. This is especially apparent at 25% at nyk-bb3-link.telia.net. I highly recommend taking these logs to your ISP and asking them to look into this for you.
I've played at least **1 match** of league every day this week. My ping ranges from ***45-50ms.*** This has all changed since I started playing today (11/18/17). My ping is ranging from ***130-150*** and it never goes down to my usual ping. It's playable but very frustrating as I'm not used to the cast time delays. **There is a poll at the bottom to collect some info on if it's a local issue or not**
SeizeThyLantern
Heya, it's hard to say what's causing the spike for your specific issue but we can get more info to find out. Run a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) for these impacted matches to get an overview, and let me know the details and score you received. We can also get a traceroute to see if there are any snags along the way while reaching the game server. Download [WinMTR](http://winmtr.net/winmtr-v0-92-now-available/) and run a route to the game server: 104.160.131.1. Run it for about 5 minutes, remove the IP on the first two rows, and let me know what you find.
I've been having this problem since the Laucher UI update - which was wayback when - and it was the reason why I quit playing. Been playing since Season 2, and I've never had this problem, so I know for a fact that it is not because of anything else. I have V-Sync on and Movement Prediction off, but that didn't fix it at all. I've also turned off V-Sync and it seemed to make it worse. Not really sure what to do here. I've deleted and reinstalled, I've repaired the launcher, and so here I am reaching out to support/forums.
AttemptsInVayne
Heya, I want to pinpoint if this is FPS or something else like packet loss. Run a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) for these matches which should give you a score and analysis. Let me know what you find and we can go from there.
is there something wrong with the update servers?
ViolentTrooper
Heya, nope! This specific error is common when your network can't reach out patching servers. Download our [hextech repair tool](https://support.riotgames.com/hc/en-us/articles/224826367) to help auto-configure your firewall settings to remove potential blocks there. The steps in our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide can help as well to get that all fixed up.
https://imgur.com/a/cGS4p He loves the sunshine!
AverageInLength
Aww, yay! Love this, thank you. <3 You might find some RP on your account. :)
We don't live near each other. We also don't use the same internet providers, is there any possibility of DDOSing or anything of that sort?
K1B0
It's highly unlikely. :/ We can check possible routing issues, though. Download [WinMTR](http://winmtr.net/winmtr-v0-92-now-available/) and run a route to the game server: 104.160.131.1. Run it for about 5 minutes, remove the IP on the first two rows, and let me know what you find.
Greetings! I`ve run a log reader.I send you the link ?
DSM Hannibal
Hey there, you can just toss me the score and info the log provided. Were the steps in the connection guide able to help?
I don't believe we're all on the same network (do you mean network provider?). The match was not too long ago (today), it lasted 28 mins and 53 seconds and I was playing Amumu.
K1B0
Heya, yeah ISP or if you're all like in the same room. Thanks for the info! I found the match but I wasn't able to see anything out of the ordinary. If you guys are playing in the same area, the [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide might help tune up your network. Otherwise, double check your ISP in case something might be going down.
Hello, My friends and I were just playing a game and we were pretty far ahead against the enemy team. A few seconds after we got their Baron, we all experienced the issue where our screens suddenly froze and we were unable to alt f4 or anything like that. One or two of my friends said they were able to get back into the game (where the enemy team did not experience the issue and pushed mid endlessly). The rest of us, however, had to restart our PC in order to be able to do anything again. Was there a server issue or something along those lines? All of us experiencing the same issue at the same time is a bit too much to be coincidental, especially considering the timing.
K1B0
That is a very strange issue, but I haven't seen any server issues. Are you guys all in the same network? When was the match and what champ were you using? I can take a look and see if something might be up.
So yeah, just like the title says. I made an account a while ago, it was a high level, then someone tries to log in to it.after that it gets banned for suspicious login and the only way for me to get the account back would be to submit a ticket and try to recover it, I give them all the information I could think of, and nothing. They tell me they can&#039;t recover my account with that information, and or it wasn&#039;t correct. After trying for countless days I gave up and stopped playing. Fast forward to just recently, I had an old account that I made a year or 2 ago that was only level 2. It had some end of the season rewards, and possibly RP from when they used to give you 400 free RP. So, I tried logging into that account and realized I didn&#039;t remember the password or username, just the account name. I spent hours checking emails, but I&#039;ve made so many, including throwaway ones and I can&#039;t seem to find which one I made the account with, I&#039;ve tried all of the ones I could remember. So, despite me knowing how shit trying to recover an account was, I figured I could almost definitely recover this account as it was level 2 and I knew most of the info (well at least I thought I did, not according to Riot support though)......and I get the same bs response as I did for my first recovery for my other account I had tried. Listen, I know you guys want to make sure it&#039;s actually the original owners getting their accounts back, but this is ridiculous. For anyone who&#039;s played this game for longer than a year most of the info you make them provide is completely lost to them. Unless they wrote down every single thing they bought and purchased, and when they made the account to the exact day, it&#039;s impossible to recover an account. Most people don&#039;t even know what their first champions bought were, some do. All of my friends have been playing for years and that escapes them. And the date they made their account? How the hell is anyone supposed to know that. When people start playing this game they don&#039;t pay attention to things like that, they just play. For my recent account, I tried recovering, I knew exactly where it was created. The date is nearly impossible, all I could say was 2016-2017. It was level 2 so there&#039;s almost no chance it had any champions bought on it aside from the free ones from facebook, twitter, and youtube. It looks like I lost another account for no other reason than being gimped by the system. I&#039;ll admit I&#039;m salty about this, as I&#039;ve done this multiple times to no avail, with multiple different &quot;Rioters&quot; with submitting support tickets. I literally would only need the email the account was made with and I&#039;d be able to log in and reset my password, everything would be good. But they won&#039;t even do that. So yeah, the account this time is only level 2, but it&#039;s not the level it&#039;s the concept of it being so nearly impossible to recover accounts. I&#039;m most likely not going to bother making another one if something like this happens in the future. Hopefully, this flawed recover system is revised in the future. There are multiple posts and players who have complained about the same thing, clearly, SOME people are able to recover their account if they either have a good memory or literally keep track of everything they&#039;ve done in this game, but many people don&#039;t. Clearly, not a lot of people will have to recover their accounts so they won&#039;t face this issue, but if a mass spread account shut out were to happen, I could only assume the amount of outrage about not being able to recover accounts that would ensure.
ayarn7
The point isn't to get everything right, but to do your best in answering them. I know the process can feel a bit of a hassle, but we have to be strict on this to make sure the account is returning to the owner without a shadow of a doubt. If you continue to fail recovery, it's totally okay to try again by submitting another [account recovery form](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=72416). If you have a ticket number, I can look into this as well, but the decision is ultimately up to the account recovery team.
i m not getting any IP points (which r now blue essence) after winning or losing any matchmade game .. Anyone knows why ??
Qasim Cheema
The system was changed a bit to reward XP after a game instead of IP/BE. You'll still be able to get BE through leveling, mastery, and honor. Our devs into more details[ in this thread ](https://boards.na.leagueoflegends.com/pt/c/developer-corner/Jh3Mtzu6-blue-essence-earn-rates-learning-the-numbers-with-carl-and-henrietta)if you'd like to share any feedback on this.
why on earth do i get afk when my computer crash and league doesnt respond? how can i reconnect that way? and remake system just kills those innocent people who try to reconnect before the game actually start. this system is unfair because it doesnt see whether your reconnecting or not. can riot please do something?
boss gabkuo66
Hey there, [leaverbuster](https://support.riotgames.com/hc/en-us/articles/201752714-LeaverBuster-FAQ) is going to treat everyone equally regardless of intent. This is because it still causes others a negative experience, so it's important to resolve whatever is causing these crashes. Toss me more info on what's happening exactly, I'd love to help get this fixed up.
:) please
AverageInLength
Might be able to work something out. :) You might be able to budge some poros if you draw a picture of a poro enjoying the autumn season!
I logged into League of Legends yesterday and noticed that my friend&#039;s list was wiped. I saw some threads about restarting the client/restarting my pc, but still my list of friends are still gone. Does anyone else have this issue or know how to get it fixed?
fireeyes2l2
Hey I looked into this and don't see any friends on your list. :( I hate to say it but it looks like there has been some pretty suspicions activity on your account. I highly recommend you change your password and run through our [account protection guide](https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account) to keep your info safe in and outside of League. Let me know if you have any questions!
Might you please just send me the "LeagueClient.exe"
RedGamer213
Hey there, there is no standalone files that can be downloaded. You can use our [hextech repair tool](https://support.riotgames.com/hc/en-us/articles/224826367) to perform a reinstall which can get you fixed up. You'll still want to go over the permissions guide to make sure your pc settings are allowing your files to be read. It might not be missing, just blocked.
First of all why do i get a 20 min low priority queue after 1 game because my game won&#039;t start in a ranked match, waited 20 min not starting up, the i restart the game and im not allowed to reconnect. Fix you&#039;re shit riot, and stop calling it low priority queue when u can&#039;t even join a match, it&#039;s just a polite way of saying leaverbuster! And don&#039;t give me that &quot;oh just watch tv for 20 min, it&#039;s not that big of a deal&quot; looking at u Riot Tantram (NA), just shut your mouth pls and why did it just add 10 min half way through the queue, making me wait 30 min when u say max 20 min. AND WHY THE FUCK IS IT STUCK? https://gyazo.com/28df782f7583d1b86b23451daf266463 Then making me wait 20 min extra! i aint waiting an 1 hour to play this game
ZFleme
That is a pretty damn high queue, I can understand the frustration. It might be best to stick to custom games until this gets resolved, otherwise your queue is going to keep escalating. Even though your intention is not to disconnect or leave, it's still causing others a negative experience. Your best bet now would be to use this time to run through each step of the [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to help fix whatever is causing your network to struggle while reaching the game server.
Guys I need help whenever I try to open the game I get 0xc0000005 error any solution? thanks in advance
RedGamer213
Ah there it is, thanks. :D This is likely caused by an overzealous security setting that's struggling to access files. Run through each step of the [permissions](https://support.riotgames.com/hc/en-us/articles/204134104-Setting-up-your-Permissions) guide which should fix this up.
Please guys i need Leagueclient.exe mine doesn&#039;t want to work please guys
RedGamer213
Hey there, I want to help but need just a little bit more info. Are you getting any error messages? Can you run me through what's happening exactly?
i win game with 0 blue essence
G1 Pauloz
Post game rewards currently grant XP and not BE, but there are[ discussions in this thread](https://boards.na.leagueoflegends.com/pt/c/developer-corner/Jh3Mtzu6-blue-essence-earn-rates-learning-the-numbers-with-carl-and-henrietta) that may change that in the future. You can find BE through honor, master, and leveling though.
Hello guys, I ended up in Platinum for season 7, and I have received awards such as Victorious Graves Chromes and the banner. But, I can&#039;t find my Victorious Ward Skin. Like whenever I&#039;m in the champ select, I only see my default skin and my other ward skins. I have received 10 chat restriction before, but I already finished 10 games before season ended. I don&#039;t know if that has to do with that, but based on what I read on the Riot&#039;s season award&#039;s eligibility page, that doesn&#039;t seem to be the case. Any suggestions or help? Thanks.
RainSN
Hey there, the victorious ward was rewarded for climbing silver or higher in more than one ranked queue per the [rewards guide](https://euw.leagueoflegends.com/en/page/2017-ranked-season-ends). I do see rewards being granted for solo queue, but I wasn't able to locate placements in another queue. Let me know if that clears things up!
When the season rolled over, I was awarded ~115k BE (playing since season 3), with ~40k in the loot capsule from the quest. When I opened the loot capsule, I was awarded my ~40k, but my original BE was gone. Relogging didn't solve anything, and I haven't heard back on the bug ticket I submitted. I have bought chromas with the essence I received from the capsule and leveling since then.
Rossignal
That's odd! Any previous IP and BE you had should have automatically converted into your BE balance upon your first login. The capsules would only be for rune and rune page refunds. I see that you had a whopping 40208 BE, but a lot of them were spent on chromas as you mentioned. I'm really not seeing anything out of the ordinary here. :/ If you still have concerns, though, you can hit us up in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) and our billing team can offer more specifics.
naver go afk in game iven i los are win i naver go afk for troll or somthing bet i go afk in that time because my pc is bug me and i closed and open it agine when i open my acc i see my team do remake and i ban 5 game whyn i wana play and wait 20m to play that 20m is troll on me i dont know wath i need to do is that bug are troll from you riot i fell sad and srry for my eng it not just bad it sow bad euw
KILL HEM ARE DIE
Modi gave a solid piece from our support article, and getting a leaverbuster out of your control does suck. It also sucks for those who are down a player, though. The [leaverbuster](https://support.riotgames.com/hc/en-us/articles/201752714-LeaverBuster-FAQ) would only apply this queue only if you have a history of leaves as well, not just one game. Your best bet is to continue play consistently without anymore leaves to clear this up.
What shuld i do with that ticket number? Also can u add Forsaken jayce on my loot instead of my second missing chest and maybe i purchase it after disenchanting some skins in the future. And ty for the fast responde POROCLES
SKT Hitman
Keep an eye on your email or login to the [ticketing center](https://support.riotgames.com/hc/en-us/requests/new) to view your open tickets. Sorry, we can't modify content you would receive in chests. :P It looks like a specialist was able to reach out in the ticket and fix things up for you. :D
Why is it that riot has an extremely slow support team? It feels like they have 10 members all that work in america.
Lotty chan
I don't have a lot of visibility on EU support, but if it's anything like NA, then they may be bogged down by a lot of the preseason stuff. Our response time usually isn't long, but I know it could be the case right now depending on the issue. Sorry for this. :( If you want to toss me your ticket number, I can check on the status for you.
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